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AT&T Overview

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AT&T Careers

How far can you go with AT&T? Considering that we’re the world’s largest communications company, about as far as your talent, your drive and your dedication can take you. As we continue to make huge advances in the entertainment and communications industries, we can offer you opportunities to do something amazing with a team that’s just as impressive.

AT&T Retail Sales Consultant

AT&T is at the center of the communication revolution. We are the number one wireless company in America and the largest telecommunications and entertainment companies in the universe!

You're part techno guru, part social butterfly. You are made for AT&T.

You're outgoing. You have amazing energy. You love to talk about cool technology. Well, we have customers waiting to speak with you. As a Retail Sales Consultant, you'll get to know our communication and entertainment technology inside and out. And you'll be the one everyone else looks to when it comes to what's next in wireless and wired technology solutions. It's good to be the guru.

We offer:

  • Exciting career paths that lead to new opportunities and financial rewards.
  • Competitive pay (base plus commission) - hourly pay ranging from $11.55- $12.575, but Retail Sales Consultants can earn $1,200 or more per month in commission by meeting and/or exceeding sales objectives!
  • Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)
  • Top-notch on-going training on the latest technology
  • A fun, fast paced work environment

Job Description:

Sells all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.

Once you find an AT&T Retail Sales Consultant job near you, fill out an online AT&T job application today!

AT&T Sales Support Representative

Responsible for ordering, shipping, receiving, organizing, and merchandising inventory. Perform monthly inventory audits and reconcile discrepancies. Assists customers with the purchase of Company products and services, features, accessories and bill payments. Answers inbound calls and assists sales representatives. Processes paperwork and performs other duties as assigned by management. May sell all products and services offered by the Company.

Qualifications

If you enjoy…

  • Interacting with customers and providing prompt and courteous customer service to all customers in the store or via phone or email
  • Variety in your work schedule
  • Ability to identify and resolve customer related issues
  • Identifying and solving problems
  • Developing and maintaining knowledge of wireless services and equipment in order to provide information to the customer
  • Turning customers on to the newest wireless accessories

…Then this may be the job for you.

Desired Qualifications:

  • 1-3 years customer facing experience preferred.
  • The successful candidate will be able to perform the following with or without reasonable accommodation:
  • Ability to work flexible hours, including evenings, weekends and holidays; occasional overtime
  • Ability to stand for long periods of time
  • Ability to lift up to 25 pounds
  • Ability to operate a personal computer, wireless equipment, copier and fax
  • Ability to work in other locations as the needs of the business dictate may be required.
  • Complete general duties as assigned by the manager including but not limited to: order, ship, receive, organize, and merchandize inventory
  • May be required to wear a uniform

Once you find an AT&T Sales Support Representative job near you, fill out an online AT&T job application today!

AT&T Telesales Representative

Assists new and existing customers with the purchase of all equipment and service offered by the Company. Provides customer assistance with promotions. Works exclusively in a Telesales environment, which may be inbound and outbound calls. Required to achieve a sales quota. Performs other duties as assigned by management.

Responsibilities:

  • Assists assigned sales associated with selling all products and services at management approved pricing. Consistently achieves sales and customer service objectives. Handles administrative aspects of the sale. Drive revenue by communicating the benefits of all products, services, features, plans and special offers to new existing customers as appropriate.
  • Provides World Class experience by resolving customer complaints or referring customer to supervisor or proper department for resolution. Provides information on all products, services, accessories, service features, pricing plans, roaming and data to the assigned team of B2B sellers.
  • Report to work on time and work schedule hours. Maintain required sign on time, productivity, and quality and standards. Follow established calling guidelines and procedures provided by management.
  • Successfully completes all sales and data training programs that are identified as core curriculum within the recommended time frames.
  • Assists in special projects assigned by supervisor or other duties as assigned by management.

Once you find an AT&T Telesales Representative job near you, fill out an online AT&T job application today!

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AT&T Fun Facts

  • AT&T is the 7th largest company in the United States in terms of revenue.
  • AT&T is the second largest provider of mobile cell service, behind only Verizon.
  • Nearly 300,000 people work for AT&T.
  • AT&T removed all of their payphones in 2008.
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