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Must reads from Mel: hiring coins, listening lessons and reimagined house painting

Odds are that you don’t have the time you’d like to read all the blogs, articles or books that offer insight into the hourly hiring industry. So Snagajob asked our friend, Mel Kleiman – CSP, president of Humetrics, and a strategist for hiring and retaining the best hourly employees – to give us a rundown of the best articles he’s read recently and what you could learn from each. It’s like CliffsNotes for hourly hiring media.

“The Only Interview Questions You’ll Ever Really Need”

In an earlier article round-up, I offered an article that highlighted common bad interview questions and how to build better questions. This article, written by Tim Sackett, gets right to the point and gives you the only three questions you really need:

- Can you do the job?
- Will you love the job?
- Can we tolerate working with you?

The article talks about why these questions are so important and how to get the answers to these questions. But it’s important to remember that there are two sides – the employer side and the job seeker side – to the hiring coin. Heads: are you the right person for the job? Tails: is the job right for me? When recruiting for open positions, think about your job from the “tails” side and make sure you answer the following questions in your employment marketing efforts.

- Why should I want this job?
- Why will I love this job and this company?
- Will I be able to tolerate working for you and how are you going to help me reach my career goals?

“Businesses forget how to listen to customers”

When was the last time you really took the time to listen? This article by Marty Zwilling highlights some startling statistics about our general absence of listening. Our lack of attention to others trickles into our business lives and those trying to sell a product will hear “no” more than “yes” unless they improve their listening skills.

Here are highlights of the great tips offered in this article. Use these not only with customers, but also with everyone who is important to you.

- Don’t confuse other people’s needs with your needs.
- Meet or talk to your customers in person, and provide feedback.
- Keep your pride and ego under control.
- Don’t ask questions that start with “why”.
- Good listeners respond to broad comments with probing questions.
- When you use social networks, keep a personal touch.

“Innovation in house painting? That’s right.”

Think it’s possible to have your whole house painted in a day? That’s the promise of 1-888-WOW-1DAY!, a Vancouver, British Columbia, company that aspires to be North America’s largest house-painting service in less than five years. And with a little reimagination of a service that’s been offered for years, 1-888-WOW-1DAY! is well on its way.

If you think your business is impervious to change, think again. What would happen if someone looked at your business model from a whole new perspective?

Read this article and find out how 1-888-WOW-1DAY! is doing it. Then think about your own business from a different perspective

 

 

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Courtney Moyer is a content producer at Snagajob. When she’s not creating content for employers, she can be found painting anything that stands still, pretending she’s the next Food Network Star, or spending QT with her husband and Abraham Lincoln – the dog, not the president.

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