Job Description Service Center Bedford About Caliber At Caliber, our Purpose is Restoring the Rhythm of Your Life. We are looking for individuals that have a desire to Do the Right Thing and thrive in a purpose-driven, team-driven culture that supports you to reach your full potential. If this sounds like you, please join us! About this Opportunity Provides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process. Serves as the primary point of contact for the customer throughout the repair process from the point of...
Service Center CSCS TX With over 24 years in the automotive services industry, we lead through our core values and our purpose of providing world class service to our customers. Provide opportunities for all the employees to reach their full potential and deliver on our commitments to our clients and customers. We do the right thing by offering a robust benefits package including day-one benefits (medical, dental, vision, 401K), vacation plans to support work-life balance, leadership development programs and coaching, career growth opportunities, and exposure to multiple business models in...
Service Center CSCS TX Job Summary Responsible for contribution, execution and on-going management of the Corporate Supply Chain and Procurement Strategy. Essential Job Duties Manage all related procurement functions including, but not limited to, vendor negotiations and contract management, supplier performance management, program management, product evaluations and standardization of purchasing policies. Create category management plans for indirect categories. Utilize spend management data reports to drive value within the distribution system. Execute disciplined price audits that ensure...
Service Center CSCS TX Job Summary: Analyst responsible for designing, implementing, and managing methods and processes to extract knowledge and insights from data in a timely manner in a fast-paced organization. Essential Job Duties: - Be a forward-facing business intelligence partner of the Finance Department within the company and support projects and change management initiatives across key project owners (IT, Finance, Operations, Human Resources, Marketing, etc.). - Identify, research, and resolve complex business problems, apply analytics techniques, and develop solutions to drive Sales,...
Service Center CSCS TX Essential Job Duties Receives and reviews invoices, verifying that they comply with organizational policies and are approved for payment Reconciles amounts owed by comparing invoices to POs or other records Enters invoice amounts into the accounting system Process electronic and manual payments Responds to inquiries from vendors and researches and resolves concerns or discrepancies Process invoices in accordance with company policies and procedures Must have the ability to problem solve, be resourceful and identify problems, research causes and offer resolutions Heavy...
Service Center CSCS TX Job Summary This self-starter role is a leading contributor to competitive intelligence initiatives and overall market analysis delivering data-driven insights to inform key account decisions, support price positioning, and enable strategic account teams to execute effectively in the field. The incumbent is responsible for the collection and analysis of the market, sales, and competitive information to generate meaningful evaluations and strategic pricing solutions that improve competitiveness. They will deliver insights to maximize profitable growth while continuously...
Service Center CSCS TX Job Summary The Demand Planner supports collaboration between the headquarter and the service centers. The Planner reviews demand and capacity for the assigned centers, coordinates with HR and Business Development, and conducts cross functional calls to resolve any issues. The Planner works cross-functionally with HR, Business Development, Marketing, Finance, Facilities, and Supply Chain. Role and Responsibilities Analyze demand and centers' capacity to help drive business decisions relative to improving service level and efficiencies. Prepare monthly data using cross...
Service Center CSCS TX Job Summary Creates powerful presentations that make an impact. Develop strategic internal and customer facing materials to support revenue goals Role and Responsibilities Collaborate with internal stakeholders to identify the goal of their presentation and outline their content effectively Take content outlines and visualize slides based on the content, presentation goals and brand standards Curate imagery and videos that support key messaging Develop data visualizations, charts, infographics, illustrations and/or iconography to support key messaging for each...
Service Center Flower Mound Job Summary Repair vehicles thoroughly, safely, and profitably in a manner consistent with Caliber S.O.P., insurance partner and industry guidelines/standards. Effectively work with Body Technicians to assist with the repair process. Essential Job Duties Complete dis-assembly of vehicle in order to assist Service Advisor with preparing a 100% Repair Plan Ensure all needed repairs identified to eliminate supplements and minimize repair time Plan work procedure: follow work order for all operations listed Remove upholstery, accessories, electrical and hydraulic...
Service Center CSCS TX Job Summary The Planner works as a support specialist in developing partnerships between different functions to support the service centers. Manages communication and projects related to improving performance of the service centers. The position reviews service centers performance and facilitate cooperation and coordination between headquarters and the centers. Role and Responsibilities Analyze centers performance and drive business decisions to improve service levels and efficiencies. Lead projects to drive improvements, implement new tools, and deploy enhanced...
Service Center Castle Hills Job Summary Provides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process; provide administrative support to the daily operations of the center Greet all customers in a timely, friendly and professional manner utilizing the 5-10 foot rule; if a team member is within 10 feet of a customer, eye contact must be made, if they are within 5 feet, a greeting is necessary Answer all phone calls consistently within 3 rings, communicate all phone messages immediately to the correct recipient...
Service Center CSCS TX Job Summary Seeking passionate, experienced PR professional skilled at increasing brand visibility and impressions, improving reputation and distinguishing brands in owned and earned media channels. Must be fanatical about advancing Caliber's Purpose, Vision and Mission by developing, implementing, measuring and continuously optimizing PR strategies/executions. This role is responsible for establishing positive business-to-business (B2B) and business-to-consumer (B2C) brand perceptions, helping establish Caliber as the category leader and employer of choice, maximizing...
Service Center CSCS TX Job Summary The Internal Controls Manager will report to the Internal Controls, Sr. Manager and will play a key role in managing the Company's compliance program relating to Internal Controls over Financial Reporting (ICFR). This role will partner closely with Accounting, FP&A, Legal, Information Technology and Teammate Services to help ensure that the company remains in compliance with its financial reporting controls and that Business Process and Digital internal controls are designed and operating effectively. Role and Responsibilities Manage/perform various annual...
Service Center CSCS TX Job Summary The Manager, Internal Communications is a story-teller responsible for partnering across the organization to develop and execute internal communications strategies and snackable content across all our platforms. They will guide and shape the future of our communication channels by listening, understanding teammate behavior and motivations, and utilizing qualitative and quantitative data increase engagement and advance our platforms. Role and Responsibilities Partner across the organization to develop, create, and execute written communications that inspire...
Service Center Lewisville About Caliber At Caliber, our Purpose is Restoring the Rhythm of Your Life. We are looking for individuals that have a desire to Do the Right Thing and thrive in a purpose-driven, team-driven culture that supports you to reach your full potential. If this sounds like you, please join us! About this Opportunity Autobody Technicians repair vehicles thoroughly, safely, and profitably in a manner consistent with Caliber S.O.P., insurance partner and industry guidelines/standards. You're excited about this opportunity because you will… Complete dis-assembly of vehicle in...
Service Center CSCS TX Job Summary Protech Automotive Solutions is looking for a highly talented, dedicated and organizationally focused teammate to join us as a Subscription Coordinator. The Subscription Coordinator is responsible for a multitude of brand subscriptions, to include tooling, for both Aftermarket and Original Equipment Diagnostic Tools. This position will align with multiple departments to provide ongoing support to business needs. Role & Responsibilities Initial account set up and renewal maintenance User access set up and tracking and multi-level user verification Assign...
Service Center CSCS TX Job Summary We are seeking an accomplished, driven Marketing Manager who approaches marketing with a mindset that is both creative and analytical. By leveraging consumer insights and business data, the ideal marketing problem-solver will play a key role in elevating the Caliber customer experience, as well as developing, implementing, and executing strategically integrated marketing initiatives. This individual will help increase brand awareness, conversions and drive positive associations with Caliber Collision and the overarching Caliber parent brand. The role...
Service Center CSCS TX Be a forward-facing business intelligence partner of the finance department and support projects and change management initiatives across key project owners in various departments; Facilitate internal and external business insights to enable confident, effective business decision making, demonstrate outcomes, support efficiency projects, and enhance financial results; Analyze current and past trends in key performance indicators including all areas of revenue, cost of sales, expenses and capital expenditures highlighting trends and analyzing unexpected variance, and...
Service Center CSCS TX Job Summary Manages activities with the organizations financial analysis functions Essential Job Duties Oversees reporting and analytics meant to provide management the information needed to make financial business decisions Facilitate internal and external business insights to enable confident, effective business decision making, demonstrate outcomes, support efficiency projects, and enhance financial results Identify, research, and resolve complex business problems and develop analytic techniques to provide solutions to drive Sales, Finance, Operations, and overall...
Service Center Castle Hills About Caliber At Caliber, our Purpose is Restoring the Rhythm of Your Life. We are looking for individuals that have a desire to Do the Right Thing and thrive in a purpose-driven, team-driven culture that supports you to reach your full potential. If this sounds like you, please join us! About this Opportunity Responsible for the overall operation of their center, including Risk Management, Teammate development, Client Metrics, production and administration. Maintaining company goals and standards for performance, growth and world class customer service. You're...
Service Center CSCS TX Job Summary Act as liaison between business users and IT organization in support of applications and process improvements Essential Job Duties Interpret and functionally design integration solutions between various systems. Assist in the acquisition and merger process to include data conversions and process re-engineering. Work directly with developers in troubleshooting application issues to find root cause analysis. Research current environment, analyze information, and provide sound solutions to complex business issues. Develop business requirements for resolving...
Service Center CSCS TX Job Summary The Culture and Engagement Specialist will partner across the organization to support and execute engagement events and community partnerships across all Caliber businesses. The position plays a critical role in leading initiatives for building upon and launching teammate engagement programs, events, and community relations strategies Role and Responsibilities Collaborate with stakeholders throughout the organization to drive teammate awareness and engagement by creating campaigns that promote the key objectives of the organization Support a wide range of...
Service Center CSCS TX Job Summary The Manager/Senior Manager, HR Business Partner will Restore the Rhythm of our teammates lives by leading and supporting talent planning execution, strategic planning, coaching and consulting, and teammate development to help the region achieve goals. This role will create and maintain strategic partnerships within the teammate service function, local leadership, and various support functions within CSCS to deliver robust support and strategic people strategies Essential Job Duties Supervise one or more HR Business Partner(s), including hiring, coaching,...
Service Center CSCS TX Position Description : Lead in the implementation, maintenance and improvement of tax technology for the Indirect Tax Function Develop, analyze and/or refine the indirect tax processes in support of indirect tax reporting matters (audits, sales/use tax engine) Documenting, analyzing and making recommendations on improving performance of end to end tax processes (inputs, outputs, and systems integrations thereof) Identify integration points between modules and coordinate with other departments as necessary Remain current relative to new technology developments and tax...
Service Center CSCS TX This is a fully onsite position. Job Summary Responsible for acting as a point of contact for facilitating administrative solutions within the lease administration department between departments such as real estate/accounting/legal and landlords/tenants/vendors; maintaining the real estate administration database and file organization Essential Job Duties Organizes and distributes landlord communications to lease administrators Sets up and maintains closing binders and active lease files on network Obtains insurance certificates for landlords Reviews and abstracts...
Service Center CSCS TX Job Summary Contacts potential and current customers and solicits sales by telephone and provides the highest standard of professionalism and courtesy to resolve customer questions and problems Essential Job Duties Using ACD system to contact existing and potential Caliber customers on matters pertaining to insurance company assignments and estimates, Caliber-generated repair estimates, and customer pay leads. Following up on second chance opportunities. Following established guidelines to generate assignments reports, make telephone calls to customers, provide...
Service Center Flower Mound Job Summary Responsible for preparing all assigned vehicles for the refinishing and reassembly processes and support Paint Technicians in paint jobs as required Essential Job Duties Complete all paint preparation processes for vehicles according to factory specification including the direction of the mentoring Paint Technician and by following the written repair order Assist Paint Technician in pre-op by preparing spray-out panels to determine blend needs and assist in sanding and buffing to ensure the paint finish meets quality standards Actively participate in...
Service Center CSCS TX Job Summary Seeking passionate, experienced PR professional skilled at increasing brand visibility and impressions, improving reputation and distinguishing brands in owned and earned media channels. Must be fanatical about advancing Caliber's Purpose, Vision and Mission by developing, implementing, measuring and continuously optimizing PR strategies/executions. This role is responsible for establishing positive business-to-business (B2B) and business-to-consumer (B2C) brand perceptions, helping establish Caliber as the category leader and employer of choice, maximizing...
Service Center CSCS TX This is a fully onsite position. Job Summary Responsible for acting as a point of contact for facilitating administrative solutions between departments such as real estate/accounting/legal and landlords/tenants/vendors; maintaining the real estate administration database, including property abstracting, reconciling operating expenses, authorizing payments and reporting Essential Job Duties Processes and maintains all pertinent data in the lease administration real estate and transaction tracking databases Ensures monthly rents are paid and all leasing activities are in...
Service Center CSCS TX Job Summary The primary focus of the benefit analyst will be on managing integrated systems for all Health and Welfare (H&W), Retirement and Third-Party Administrator's (TPA's). The analyst will prepare and analyze information from third party platforms to provide the required information for internal reporting on the H&W programs. Position will interact with Third Party Administrators and internal clients (Accounting, Payroll and Treasury). The benefit analyst will also perform complex reconciliations of benefits and enrollments, ensuring all systems are aligned. Role...
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