Customer Service Representative Jobs in Massachusetts
Franchise Career Advisor
Urgently Hiring
Do you want to own your own business? You are not alone, approximately 85% of the new franchise owners were professionals transitioning out of the corporate grind, and 25-30% keep their job and run their business on the side. Our firm works closely with individuals who are open to exploring business ownership, giving them a chance to build equity in a business of their own. Specifically, a franchise business with a support system and proven business model. Many individuals have kept their current jobs while building a business of their own through semi-absentee models. With over 25 years...
Franchise Career Advisor
Urgently Hiring
Do you want to own your own business? You are not alone, approximately 85% of the new franchise owners were professionals transitioning out of the corporate grind, and 25-30% keep their job and run their business on the side. Our firm works closely with individuals who are open to exploring business ownership, giving them a chance to build equity in a business of their own. Specifically, a franchise business with a support system and proven business model. Many individuals have kept their current jobs while building a business of their own through semi-absentee models. With over 25 years...
When you join Verizon Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here. What you’ll be doing... You will be introducing small and medium business customers to the latest high tech 5G products and services...
NATIONAL GRID CO USA (NE POWER)
What you'll do As CSIRT Principal Analyst you will provide deep technical expertise which will provide the CSIRT with thought leadership on the implementation of innovative technical solutions. Alongside providing leadership on highly complex incident response activities and mentoring the broader team to improve the technical skillsets across the team. Key Accountabilities include: Provide thought leadership in order to extract as much value as possible from our existing capability and drive efficiencies into the CSIRT ways of working Effectively engage with required key...
Fidelity Investments
Urgently Hiring
Job Description: Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions...
Fidelity Investments
Urgently Hiring
Job Description: Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions...
GENERAL SUMMARY The Key Account Manager (KAM) enhances company value by retaining and growing UniFirst's uniform rental, direct sale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics. PRIMARY DUTIES & RESPONSIBILITIES Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and...
Johnson & Hill Staffing
Customer Service Representative Are you looking to take your customer service and general office skills to a new work home? This well established company with offices in Chicopee could be just the opportunity for you. Join this tight knit team as a contract-to-hire customer service representative. Pay rate is $20 per hour. In this role, you’ll begin by mastering the behind the scenes aspects of the customer service team. It’s crucial that you have strong attention to detail because you’ll be working with specific information regarding the product this organization makes and distributes...
Fidelity Investments
Urgently Hiring
Job Description: Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions...
Franchise Career Advisor
Urgently Hiring
Do you want to own your own business? You are not alone, approximately 85% of the new franchise owners were professionals transitioning out of the corporate grind, and 25-30% keep their job and run their business on the side. Our firm works closely with individuals who are open to exploring business ownership, giving them a chance to build equity in a business of their own. Specifically, a franchise business with a support system and proven business model. Many individuals have kept their current jobs while building a business of their own through semi-absentee models. With over 25 years...
Do you want to own your own business? You are not alone, approximately 85% of the new franchise owners were professionals transitioning out of the corporate grind, and 25-30% keep their job and run their business on the side. Our firm works closely with individuals who are open to exploring business ownership, giving them a chance to build equity in a business of their own. Specifically, a franchise business with a support system and proven business model. Many individuals have kept their current jobs while building a business of their own through semi-absentee models. With over 25 years...
Big Y Foods
Job Description Exceed our customers' evolving expectations by providing and ensuring a positive customer experience through the checkout process by remaining visible and greeting all customers. Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment. Requirements REQUIREMENTS: Ability to represent A Culture of Caring and The...
Coworx Staffing
Job Description CoWorx Staffing Services has an exciting new opportunity for Customer Experience Representative. The Customer Experience Representative is part of a dynamic customer focused team that works closely with cross-functional groups to build strong relationships and ensure that every aspect of the customer's needs is taken care of. Expectations include providing valuable insights and information based on customer conversations, participating in production meetings, driving continuous improvement, and participating in customer engagements to further strengthen the relationship in...
Planet Fitness Belchertown
Job Description The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates...
Big Y Foods
Job Description Exceed our customers' evolving expectations by providing and ensuring a positive customer experience through the checkout process by remaining visible and greeting all customers. Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment. Requirements REQUIREMENTS: Ability to represent A Culture of Caring and The...
Big Y Foods
Job Description Exceed our customers' evolving expectations by providing and ensuring a positive customer experience through the checkout process by remaining visible and greeting all customers. Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment. Requirements REQUIREMENTS: Ability to represent A Culture of Caring and The...
Planet Fitness - The Core Group
Job Description Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate...
Big Y Foods
Job Description Exceed our customers' evolving expectations by providing and ensuring a positive customer experience through the checkout process by remaining visible and greeting all customers. Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment. Requirements REQUIREMENTS: Ability to represent A Culture of Caring and The...
Big Y Foods
Job Description Exceed our customers' evolving expectations by providing and ensuring a positive customer experience through the checkout process by remaining visible and greeting all customers. Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment. Requirements REQUIREMENTS: Ability to represent A Culture of Caring and The...
Job Description We are seeking a Technical Account Manager to join our team! You will be responsible for establishing and maintaining Customer business level strategic relationships, then utilizing and building on these relationships to better understand Customers' business goal and objectives. This role is responsible for establishing technology budgeting and strategic roadmaps for Customers that both reduce business risk and facilitate technology improvements across the business. Responsibilities: Understand the Technical Account Manager function and responsibilities, as well as the...
Job Description Position Summary and Responsibilities: As the first line of support for incoming service requests, the Client Service Coordinator (CSC) is exposed to a plethora of IT requests and troubleshooting issues. The CSC takes incoming phone calls, triaging them based on priority, and assigns them to the appropriate service team. The CSC also assists in the daily dispatch and scheduling of internal and field service technical staff. It is an imperative that a dispatcher is able to juggle a number of priorities in a fast-paced environment while remaining calm and composed. Customer...
The Account Executive, will be responsible for growing new and existing business by representing the Companys total audience solutions product suite and by ensuring that campaigns are properly implemented, monitored and optimized. This individual will meet with clients through a consultative needs-based selling approach to create custom digital and print recruitment campaigns that attract top quality, qualified candidates. The product suite includes graphical display ads on Local Market Website and ad networks, mobile, video, text, apps, digital directories, search engine marketing,...
Big Y Foods
Job Description Operate a cash register, lottery, and scanner using correct scan or ring method. Maintain daily logs and status reports. Ability to operate equipment in location while following established best practices. Process customer transactions. Oversee and direct workflow of customer service employees. Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met. Handle customer transactions and resolve customer concerns as necessary. Provide training as needed through expertise and...
Big Y Foods
Job Description Exceed our customers' evolving expectations by providing and ensuring a positive customer experience through the checkout process by remaining visible and greeting all customers. Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment. Requirements REQUIREMENTS: Ability to represent A Culture of Caring and The...
Big Y Foods
Job Description Exceed our customers' evolving expectations by providing and ensuring a positive customer experience through the checkout process by remaining visible and greeting all customers. Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment. Requirements REQUIREMENTS: Ability to represent A Culture of Caring and The...
Big Y Foods
Job Description Operate a cash register, lottery, and scanner using correct scan or ring method. Maintain daily logs and status reports. Ability to operate equipment in location while following established best practices. Process customer transactions. Oversee and direct workflow of customer service employees. Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met. Handle customer transactions and resolve customer concerns as necessary. Provide training as needed through expertise and...
Planet Fitness - The Core Group
Job Description Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate...
Planet Fitness - The Core Group
Job Description Job Summary Hours- 9am-3pm Monday-Friday The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective...
Planet Fitness Hadley
Job Description The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates...
Title: Customer Service Representative/call Centre Location: 4400 Computer Drive Westborough Massachusetts 01581 (onsite/hybrid) Duration: 12 Months Assignment: May be extended for a longer period (Temp to Perm option) Work schedule: 8-4:30 Mon- Fri, In office every day, In office training Pay Rate: $20/hr on W2 Job Details: Provide quality customer service and support Customer Service Department on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner. Provide product knowledge and technical assistance as necessary. Respond...
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Paxton, MA 01612
Urgently Hiring