Night Auditor - Part-time

We have a part-time opening for a Night Auditor.

Must be able to work various shifts per week.

• Be authorized to work in the United States.

JHM Hotels has developed, acquired, owned, and operated hotels throughout the United States for more than 35 years. The company, headquartered in Greenville, SC, currently owns/operates 41 hotels with over 6,520 guestrooms, and over 1,100 associates located in the United States and India operating under such well regarded brands as Marriott, Hilton, Hyatt and Starwood. The company's mission statement shares this commitment with guests, associates and ownership. We seek people who are driven by our core values, strive for service excellence and will go the extra mile to provide our guests with a memorable experience. We are interested in attracting and investing in talented individuals, who are dedicated to their career, show integrity and strive for positive results.
The Hilton Garden Inn Atlanta Airport Millenium Center is looking for a dynamic and seasoned Night Auditor. The ideal candidate will possess1-2 years of previous experience as a Night Auditor. Hotel experience preferred.
This position will work part time night audit and part time front desk agent.
The duties include but are not limited to:
Major Responsibilities
. Empowered to guarantee guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing JHM Hotels professionally with our guests and assuring that all transactions with guests are handled in a legal and ethical manner.
. Demonstrate a working knowledge of all services and facilities of the hotel, as well as the local area to effectively assist guests.
. Maintain a favorable working relationship with all company associates to foster and promote a positive working environment.
Essential Job Functions
. Assists all guests in a sincere and courteous manner, and whenever possible, going the extra mile and doing whatever it takes to ensure guest satisfaction.
. Registers and processes guests promptly upon arrival and departure, to ensure guest satisfaction.
. Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00 a.m. the following morning or by the Brand Standards designated time.
. Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area, and effectively assists guests.
. Completes all credit card transmittals, direct bills, and no show billings for the day.
. Prepares all daily, monthly and yearly reports required by the property.
. Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
. Receives and processes telephone and walk?in reservations accurately ensuring guest satisfaction.
. Professionally and competently operates the telephone system according JHM Hotels and Brand standards
. Acts as manager on duty in the absence of the General Manager.
. Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for associates and guests.
. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that prompt corrective action can be taken.
. Responsible for check?in, checkout, selling skills, computer operation, telephones, tasks at the front desk
EOE M/F/D/V
The Hilton Garden Inn Atlanta Airport Millenium Center is a registered participant with E-Verify.