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Dog Trainer Apprentice
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Parsippany, NJ Parsippany, New Jersey |
About this job
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.
From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.
Position Purpose:
The Dog Training Apprentice position is a combination Sales Associate role while completing the Dog Training Instructor Program (DTIP) to become a certified Petco Positive Dog Trainer.
As a Dog Training Apprentice, you are required to follow Petco's Positive Dog Training curricula, policy and procedures, drive dog training sales to exceed budgeted sales, execute weekly marketing seminars to convert as explained and outlined in our Dog Training Instructor Program (Dog Training Instructor Program) While completing the Dog Training Instructor Program, you are committed to enhance communication and teamwork between dog and pet parent by offering positive solutions only, rewarding success while providing a fun and safe environment for dogs, pet parents and store associates.
This job is composed of a variety of different tasks which are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are referred to the Assistant Manager, Assistant Store Manager, General Manager Dog Trainer or Dog Training Mentor.
Core Job Description:
The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.
Work Environment
The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers and their dogs.
From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.
Position Purpose:
The Dog Training Apprentice position is a combination Sales Associate role while completing the Dog Training Instructor Program (DTIP) to become a certified Petco Positive Dog Trainer.
As a Dog Training Apprentice, you are required to follow Petco's Positive Dog Training curricula, policy and procedures, drive dog training sales to exceed budgeted sales, execute weekly marketing seminars to convert as explained and outlined in our Dog Training Instructor Program (Dog Training Instructor Program) While completing the Dog Training Instructor Program, you are committed to enhance communication and teamwork between dog and pet parent by offering positive solutions only, rewarding success while providing a fun and safe environment for dogs, pet parents and store associates.
This job is composed of a variety of different tasks which are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are referred to the Assistant Manager, Assistant Store Manager, General Manager Dog Trainer or Dog Training Mentor.
Core Job Description:
The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.
- Complete new hire on boarding/ new Associate Training and Dog Training Instructor Program.
- For existing Petco Associates: complete Dog Training Instructor Program.
- Partner with an established Petco Positive Dog Trainer Mentor as part of Dog Training Instructor ProgramDTIP.
- Follow the timelines set by the program and agreed upon with your assigned Dog Trainer Mentor.
- Learn and apply the positive training philosophies of the Petco Positive Dog Training Program.
- Through observing and discovering role playing, employ ascertained Dog Training associated customer engagement and selling skills leading to closing the sales.
- Interact professionally and effectively with great public speaking abilities and written communication to all pet parents and store associates regarding Dog Training or other pet services.
- Be able to form partnering and reciprocal relationships with store management and associates, grooming associates, 3rd party services vendors and local adoption partners and be familiar with Petco's Adoption First philosophy.
- Become familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.
Work Environment
The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers and their dogs.
Education:
High school diploma or GED is generally preferred.
Experience:
- Possess basic computer skills with the ability to quickly research information from the Internet.
- Must gain proficiency in the use of the Petco PetNet and have the ability to access product information using the POLARIS system.
- Must aim to complete Petco's Positive Dog Training Instructor Program within the assigned 16 weeks.
- Gain thorough understanding of all aspects of Pet Services to include:
- Knowledge of the grooming salon program certification
- Completed Petco Pet First Aid on MLC.
- Familiarity with the store's photography and vaccination schedule.