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in Avon, CO
Technical Services Associate
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | 220 Beaver Creek Pl. Avon, Colorado |
About this job
Provide Sports Authority customers with the highest level of technical service on services such as, but not limited to, equipment maintenance, ski and bike tunes, ski mounts/repairs, and racket stringing. Complete specific service requests from customers properly and safely. Protect company liability in regard to services performed. Assist on sales floor as time permits.
Primary Job Functions:
Customer Service and Sales
- Service customers in a friendly and efficient manner.
- Suggest the appropriate services to customers and ensure the customer is educated and fully aware of all services they have requested.
- Be familiar with current pricing and rental information. Communicate missed opportunities for sales to store management.
- Address any safety issues to Risk Management or asset protection issues that may occur.
Shop Responsibilities
- Operate and maintain tech shop equipment.
- Ensure all necessary tools and supplies are kept in stock and safely locked in the shop.
- Document and follow all Sports Service maintenance information on shop equipment. Follow all safety procedures in the operation of shop equipment. Practice good housekeeping methods and overall cleanliness.
- Ensure all service paperwork is completed and filed.
- Attend certification classes as required.
- Other duties as assigned.
Requirements
Prerequisite skills/experience for position:
- 0-1 year experience in a retail environment or equivalent relevant experience.
- Excellent communication skills and strong attention to detail.
- Ability to work towards certification (i.e. binding manufacturers, bike assembly)
- Ability to work well under pressure.
- Technical and mechanical knowledge of both ski and bike industry.
- Prior retail experience and knowledge of the sports for which these products are utilized.