General Manager - Full-time / Part-time

At VooDoo BBQ & Grill, we’re always looking for people that share our passion for serving great food, giving over the top guest service and having FUN while we work. Our mission, “Best Freakin BBQ New Orleans Style” says it all. We understand that our krewes are the ones that allow our guests to “Taste our Magic®” so we’re committed to making sure that we provide the tools needed to get the job done, that we create an enjoyable, laid back work environment, and that we provide opportunities for growth and advancement.

General Manager

Essential Duties:

• Effectively managing the day to day operations of the restaurant
• Plan, organize, train and lead others
• Meet stated objectives in sales and costs
• Ensure employee retention
• Provide guest service and satisfaction that exceeds expectations
• Ensure that all food and products are consistently prepared and served according to company standards
• Adhere to cash handling and reconciliation procedures
• Prepare all paperwork in an organized and timely manner
• Maintain cleanliness and sanitation of the restaurant
• Ensure equipment is kept clean and is in excellent working condition
• Fill in where needed to ensure guest service standards and efficient operation
• Schedule labor as required by business activity while ensuring labor costs objectives are met
• Responsible for knowledge of company policies and ensuring they are followed at all levels
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
• Carry out restaurant marketing, advertising, and promotional activities and campaigns
• Answer phone and take to go / catering orders
• Operate cash register and credit card machine
• Other items as instructed by Management

Additional Requirements:

• Stand, reach, kneel, stoop and climb
• Ability to stand for long periods of time
• Push, pull and lift items weighing 50 lbs
• Manual dexterity
• Must be able to work flexible hours / days
• Must be able to work weekends and holidays
• Must have reliable transportation
• Must be able to follow written and oral instructions
• Prior restaurant experience a plus
• Prior Management experience preferred

Skills:

• Excellent customer service skills/guest service oriented
• Effective Communicator and superb communication skills
• Ability to meet customers’ needs
• Effective team leader through team building and motivation
• Must be organized and focused
• Ability to multi task and work well under pressure
• Reading, writing, auditory and visual skills
• Math and computer skills