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About this job

Summary:
Coldline team members participate together as a team in greeting the guests, taking orders,and the construction of custard items, while maintaining cleanliness of the dining room and performing to the Freddy's level of hospitality.

Role and Responsibilities:
Character

  • Punctual and dependable
  • Works well with others and able to function as a team
  • Follows directions - is attentive - is subordinate
  • Takes initiative
  • Builds pride into their performance
  • Practices good hygiene

Technical Skills

  • Opening Coldline
  • Thoroughly and expediently setup cold line for operation
  • Properly assemble and power on equipment
  • Preparation/stocking of all products
  • Prepare the dining room for guests
  • Welcome guests with enthusiasm,and correctly take their orders
  • Efficiently facilitate drive-thru business
  • Build all custard items and expedite
  • Check on guests, seek feedback, and maintain cleanliness of the dining room
  • Follow proper washing, sanitation, and safety procedures
  • Knowledgeable of all ingredients and storage procedures
  • Understands Sense of Urgency and Time Standards
  • Closing Coldline
  • Thoroughly breakdown cold line, proper closing procedures
  • Disassemble and clean equipment, dishes, utensils, and kitchen stations
  • Proper storage of product

Philosophy/Hospitality

  • Happy staff, happy guests
  • Always take the initiative to make sure the guest is happy
  • Always treat guests with the highest level of respect
  • Always communicate with guests in an energetic, friendly,and cheerful manner

HOSPITALITY, HOSPITALITY, HOSPITALITY!!!