Cook

Summary:

The A1/A2 cook is responsible for supporting the key areas of food quality, food preparation, cleanliness and safety.

 

Essential Duties and Responsibilities:

• Adopts and follows the mission statement and “Daily Directives.”  Engages and includes guests whenever possible.
• Ensures that product quality is maintained per company standards at all times.  Recognizes and rejects food that is sub-standard per company guidelines and mission statement.
• Follows procedures for properly cutting, pulling and assembling meals.
• Follows proper safety procedures regarding cutting, grilling, frying at all times.
• Maintains a neat and clean work station at all times.
• Stocks and prepares their work station with utensils, supplies and product, both for their shift and the next shift that follows.
• Manages call ahead orders and prepares them at the appropriate time
• Maintains proper communication with other Cooks, front counter and kitchen prep associates.
• Looks for ways to facilitate “take-out” orders efficiently and ensuring minimal wait times for guests.
• Completes all applicable checklists per shift.

 

Miscellaneous

• Other duties as assigned

Supervisory Responsibilities

None.

Qualifications

High school diploma or general education degree (GED) is preferred.  Previous job experience in the current environment is preferable.  Must be passionate about quality food with a focus on guest satisfaction.  Able to remain calm in stressful situations.  Safety-oriented.

 

Job Knowledge And Skill

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

 

Quality Of Work

Produces work that is accurate and thorough; demonstrates commitment to excellence and continuous improvement; ability to monitor quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.

Planning /Organizational Skills

Independently plans/prioritizes work; sets goals and objectives; displays appropriate sense of urgency toward top priorities; manages time efficiently; plans for additional resources; integrates changes smoothly.

 

 

Dependability

Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible

 

Hospitality/ Interpersonal Skills 

Maintains a feeling of welcome ness to customers at all times; displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; exhibits tact and consideration; conducts self professionally at all times; assists and supports co-workers and customers.

 

Communication

Expresses ideas coherently; demonstrates good listening and comprehension; keeps others adequately informed at all times; selects appropriate communication tools.

 

Initiative

Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.

 

Problem Solving

Identifies problems in timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem solving situations.

 

Use Of Technology

Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.

 

Personal Appearance

Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch or crawl.  The employee is occasionally required to sit, climb, balance and smell.  The employee must regularly lift and/or move up to 50 lbs.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions. 

The noise level is usually moderate.