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FRONT OFFICE SUPERVISOR - LA Hotel Downtown
•30 days ago
| Hours | Summer |
|---|---|
| Location | Los Angeles, CA Los Angeles, California |
About this job
Front Office Supervisor is responsible for ensuring that consistent high quality customer service is delivered. This individual provides guidance and leadership for the front office staff; a minimum of one year of supervisory experience is preferred.
This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.
Interstate is an EEO/AA/M/F/D/V employer.
NA
Located in Los Angeles' financial district, The LA Hotel Downtown is linked to downtown Los Angeles businesses via a second-floor walkway, and is 1 mile from LA Live, NOKIA Theatre, and Staples Center. The LA Hotel Downtown is located in Los Angeles, close to World Trade Center Los Angeles, Walt Disney Concert Hall, and University of Southern California. Nearby points of interest also include Nokia Theater and Staples Center.
The hotel is currently undergoing extensive renovations (completion date subject to change). The following areas are being renovated:
Lobby
Select guestrooms
LA swank
The enormous lobby of The LA Hotel Downtown impresses with original art and crystal chandeliers. The gift shop stocks fine jewelry and luggage as well as last minute essential items.
High-rise views
Guestrooms have floor-to-ceiling windows offering skyline views. Amenities include premium bedding, large work desks, louvered closets, marble baths, and wireless Internet access.
469 air conditioned guestrooms at The LA Hotel Downtown feature coffee/tea makers and safes. Beds come with premium bedding. Bathrooms feature bathrobes, complimentary toiletries, and hair dryers. Wireless Internet access is available for a surcharge. 40 inch flat panel televisions have cable channels and pay movies. Rooms also include irons/ironing boards and clock radios. Guests may request refrigerators, microwaves, and hypo allergenic bedding. Guestrooms are all non smoking.
The LA Hotel Downtown features a coffee shop/café and a bar/lounge. Room service is available during limited hours. The hotel serves buffet breakfasts (surcharges apply). Recreational amenities include an outdoor pool and a fitness facility. This 3.5 star property has a business center and offers audio visual equipment and business services. Wireless Internet access (surcharge) is available in public areas. This Los Angeles property has event space consisting of conference/meeting rooms and exhibit space. Concierge services and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities. This is a smoke free property.
Division: Administration
Division: Rooms - Front Office/Guest Services
Division: Rooms - Reservations
Facility: LA Hotel Downtown
Category: Hospitality
Nearest Major Market: Los Angeles
Job Segments: Clerical, Hotel, Manager, Network, Telecom, Administrative, Hospitality, Management, Technology