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in Hauppauge, NY
Customer Service Representative
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Hauppauge, NY Hauppauge, New York |
About this job
We are currently seeking an experienced Customer Service Representative! We are looking for high energy professionals who are looking to take the next step in their career path.
Job functions:
-Answering 50+ inbound calls daily, assisting with troubleshooting customer questions
-Outbound phone calls 75+ daily
-Monitor customer accounts
-Enter customer information, document issues, and process orders as needed
-Follow up with customers via email and phone
Working hours: 9:00am-5:00pm
-Associates degree or higher required
-1+ years of call center/customer service required
-Superb customer service skills (interpersonal and written communication)
-Strong typing skills and accuracy
-Familiar with Microsoft Office products
-Ability to work with minimal supervision
-Manufacturing background STRONGLY preferred