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About this job





The Front Desk Clerk is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.





Interstate is an EEO/AA/M/F/D/V employer.



The Front Desk Clerk is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.



Do you have a gift for knowing what other people need?

Do you actively seek out problems to solve?

Do you have a talent for partnering with other people?



If your answer to those questions is an enthusiastic "YES!" Then you may be the person we are looking for to join the front office team at our hotel!



As a front desk agent your regular tasks will include:



Answering phones, making reservations and checking guest in and out.

organizing and prioritizing daily shift responsibilities

Interacting with guest and communicating with team members



The ideal candidate will be able to work 7:00 - 3:00 pm and/or 3:00 pm - 11:00 pm, weekends and holidays. As well as perform multiple tasks, and stand for 6-8 hours at a time. Previous hospitality experience and basic computer skills preferred.


The Hampton Inn & Suites Pittsburgh Downtown is centrally located less than two blocks away from the David L. Lawrence Convention Center. Easy walking distance to the offices of HJ Heinz, AT&T, PNC Bank, UPMC and all of the major sporting venues. Located in Pittsburgh's historic Strip District.

Division: Concierge Desk

Division: Front Desk

Division: Front Desk - Night Audit
Facility: Hampton Inn & Suites - Pittsburgh Downtown, PA
Category: Hospitality


Nearest Major Market: Pittsburgh
Job Segments: Clerical, Front Desk, Banking, Bank, Hotel Reception, Administrative, Finance, Hospitality