The job below is no longer available.
You might also like
in Scarborough, ME
$28.50 - $32.50Verified per hour Ace Hardware • 3d agoExcellent pay Urgently hiring 8.6 mi Use left and right arrow keys to navigate- $23
est. per hour UniFirst • 2d agoUrgently hiring 4.5 mi Use left and right arrow keys to navigate - $16
est. per hour Staples • 1h agoUrgently hiring 4.1 mi Use left and right arrow keys to navigate 
$28.50 - $32.50Verified per hour Ace Hardware • 3d agoExcellent pay Urgently hiring 8.6 mi Use left and right arrow keys to navigate- $29
est. per hour Powerback • 1h agoJust posted Urgently hiring 16.8 mi Use left and right arrow keys to navigate
Call Center Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Scarborough, ME Scarborough, Maine |
About this job
We're currently seeking an experienced Call Center Representative for an opportunity at our client's regional headquarters in Scarborough, ME. Our client is a leader in the complex, competitive world of the supermarket industry.
As a Call Center Representative, you will:
Why You'll Love Working for Us:
Qualifications:
As a Call Center Representative, you will:
- Maintain favorable customer image through providing friendly, courteous customer service in an efficient and productive work place.
- Seek to act on feedback from Quality Assurance while achieving consistent high correspondence scores.
- Maintain phone coverage to meet the needs of customer through dependable attendance and achievement of optimal call transaction time.
- Assist with communications within the contact center and company; work with other departments to resolve customer concerns.
- Document and report all customer feedback in accordance with established procedures.
- Maintain and update customer file information.
- Conduct inbound and outbound surveys for the purpose of gaining insight into customer needs
Why You'll Love Working for Us:
- Potential to transition to permanent opportunity
- Fixed indemnity, dental, vision, short term disability, hospital indemnity, and term life coverage available
- Paid time off program
- On-site amenities include cafeteria, gym, dry cleaning service, etc.
Qualifications:
- High School Diploma or equivalent required
- Minimum 1-2 years' call center experience required
- Computer Proficiency (Windows and MS Office) required
- Ability to analyze situations, identify problems, and implement solutions
- Excellent oral and written communication skills
- Strong attention to detail