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Customer Service Representative - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Vista, CA Vista, California |
About this job
JOB SUMMARY
Provide technical information, troubleshooting assistance and customer service via phone, email and LivePerson chat software in accordance with client warranty and service guidelines.
Review, verify and authorize warranty service work performed by independent service companies, independently or in conjunction with client field service managers.
Process orders and enter data using Oracle software.
DUTIES & ESSENTIAL JOB FUNCTIONS
Provide technical information, troubleshooting assistance and customer service via phone, email and LivePerson chat software in accordance with client warranty and service guidelines.
Review, verify and authorize warranty service work performed by independent service companies, independently or in conjunction with client field service managers.
Process orders and enter data using Oracle software.
Attend technical training classes in an effort to maintain current with troubleshooting products.
Hiring manager prefers that candidates have both call center and strong MECHANICAL troubleshooting experience.
QUALIFICATIONS:
Strong technical and mechanical aptitude as evidenced by at least 6 months of "hands on" troubleshooting and/or repair experience.
Working knowledge of MS Office software and email software.
Significant customer service experience.
High School Diploma required.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Provide technical information, troubleshooting assistance and customer service via phone, email and LivePerson chat software in accordance with client warranty and service guidelines.
Review, verify and authorize warranty service work performed by independent service companies, independently or in conjunction with client field service managers.
Process orders and enter data using Oracle software.
DUTIES & ESSENTIAL JOB FUNCTIONS
Provide technical information, troubleshooting assistance and customer service via phone, email and LivePerson chat software in accordance with client warranty and service guidelines.
Review, verify and authorize warranty service work performed by independent service companies, independently or in conjunction with client field service managers.
Process orders and enter data using Oracle software.
Attend technical training classes in an effort to maintain current with troubleshooting products.
Hiring manager prefers that candidates have both call center and strong MECHANICAL troubleshooting experience.
QUALIFICATIONS:
Strong technical and mechanical aptitude as evidenced by at least 6 months of "hands on" troubleshooting and/or repair experience.
Working knowledge of MS Office software and email software.
Significant customer service experience.
High School Diploma required.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Requirements
Customer Service-Uncategorized
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