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Field Technician Job
•30 days ago
| Hours | Full-time |
|---|---|
| Location | San Marcos, TX San Marcos, Texas |
About this job
Posting Job Title:Field Technician
Requisition #: 153294BR
Posting Location: San Marcos, TX, US
Area of Interest:Engineering/Technical Operations
Position Type: Full Time
Posting Job Description
Please note: Time Warner Cable requires applicants to complete an assessment as part of the application process. Only applications with assessments completed within 48 hours will be reviewed by recruiter.
PURPOSE:
To install, maintain and repair Time Warner Cable residential equipment and services located between the distribution point (i.e., tap) and the customer ' s equipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Install, service, and disconnect residential Video, Data and Voice services.
Perform underground and aerial cable service installations and disconnects.
Configure coaxial drop system to meet Time Warner Cable installation standards.
Analyze, maintain and repair residential coaxial drop system, phone wiring data network equipment and service.
Install Time Warner Cable customer premise equipment while maintaining an accurate and complete inventory of all Company-issued equipment.
Educate customers about Time Warner Cable ' s products and services and present them with service upgrade opportunities.
Perform personal computer software configurations.
Identify defective customer equipment and ensure a timely return to the warehouse for processing.
Communicate routine demand plant maintenance and demand construction referrals.
May be required to work overtime as necessary and to perform on-call duty during non-business hours in areas that require on-call duty, including weekends and Holidays.
OTHER DUTIES AND RESPONSIBILITIES:
Perform other duties as assigned.
May be required or called upon to assist in on-the-job training of other Field Technicians as necessary.
JOB-RELATED QUALIFICATION STANDARDS:
All FT ' s must successfully complete of Time Warner Cable Field Technician training program, which include both classroom, field training, and evaluation of individual work in the field, within six months of their hire date.
May be required to climb poles utilizing while wearing related safety equipment.
Utilize step and extension ladders up to 32 ' in height to perform essential duties.
Must possess and apply relevant knowledge of Time Warner Cable, applicable federal and state occupation health and safety regulations, General Orders 95 and l28 rules and regulations.
Knowledge of basic electronic theory as it relates to essential duties.
Relevant knowledge of personal computer hardware and software.
Ability to utilize software (i.e., ping tool) to analyze network connectivity.
Ability to use signal level meter and various test equipment to perform essential duties.
Ability to use various electronic devices to communicate between service location and office.
Must meet TWC attendance standards.
Ability to interact with coworkers and customers in a positive manner, follow directions and work rules and accept constructive feedback.
Ability to read installation directions and work aides.
Ability to perform mathematical calculations to meet Time Warner Cable ' s signal level standards at customer premise.
EDUCATION:
High School diploma or equivalent (GED) required.
Electronics course work preferred.
Computer networking course work preferred.
WORK EXPERIENCE:
Previous cable/telecommunications experience preferred.
LICENSES OR CERTIFICATES:
Must possess and maintain a valid Drivers License and safe driving record.
FCC Unit_TWC: 1221
Controlling Establishment ID: 00497 - San Marcos Hwy 123
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status
Requisition #: 153294BR
Posting Location: San Marcos, TX, US
Area of Interest:Engineering/Technical Operations
Position Type: Full Time
Posting Job Description
Please note: Time Warner Cable requires applicants to complete an assessment as part of the application process. Only applications with assessments completed within 48 hours will be reviewed by recruiter.
PURPOSE:
To install, maintain and repair Time Warner Cable residential equipment and services located between the distribution point (i.e., tap) and the customer ' s equipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Install, service, and disconnect residential Video, Data and Voice services.
Perform underground and aerial cable service installations and disconnects.
Configure coaxial drop system to meet Time Warner Cable installation standards.
Analyze, maintain and repair residential coaxial drop system, phone wiring data network equipment and service.
Install Time Warner Cable customer premise equipment while maintaining an accurate and complete inventory of all Company-issued equipment.
Educate customers about Time Warner Cable ' s products and services and present them with service upgrade opportunities.
Perform personal computer software configurations.
Identify defective customer equipment and ensure a timely return to the warehouse for processing.
Communicate routine demand plant maintenance and demand construction referrals.
May be required to work overtime as necessary and to perform on-call duty during non-business hours in areas that require on-call duty, including weekends and Holidays.
OTHER DUTIES AND RESPONSIBILITIES:
Perform other duties as assigned.
May be required or called upon to assist in on-the-job training of other Field Technicians as necessary.
JOB-RELATED QUALIFICATION STANDARDS:
All FT ' s must successfully complete of Time Warner Cable Field Technician training program, which include both classroom, field training, and evaluation of individual work in the field, within six months of their hire date.
May be required to climb poles utilizing while wearing related safety equipment.
Utilize step and extension ladders up to 32 ' in height to perform essential duties.
Must possess and apply relevant knowledge of Time Warner Cable, applicable federal and state occupation health and safety regulations, General Orders 95 and l28 rules and regulations.
Knowledge of basic electronic theory as it relates to essential duties.
Relevant knowledge of personal computer hardware and software.
Ability to utilize software (i.e., ping tool) to analyze network connectivity.
Ability to use signal level meter and various test equipment to perform essential duties.
Ability to use various electronic devices to communicate between service location and office.
Must meet TWC attendance standards.
Ability to interact with coworkers and customers in a positive manner, follow directions and work rules and accept constructive feedback.
Ability to read installation directions and work aides.
Ability to perform mathematical calculations to meet Time Warner Cable ' s signal level standards at customer premise.
EDUCATION:
High School diploma or equivalent (GED) required.
Electronics course work preferred.
Computer networking course work preferred.
WORK EXPERIENCE:
Previous cable/telecommunications experience preferred.
LICENSES OR CERTIFICATES:
Must possess and maintain a valid Drivers License and safe driving record.
FCC Unit_TWC: 1221
Controlling Establishment ID: 00497 - San Marcos Hwy 123
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status