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Hospice RN Clinical Services Manager - Full Time - Elkridge, MD
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Elkridge, MD Elkridge, Maryland |
About this job
There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn't for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Start doing your life's best work.(sm)
Our Hospice Clinical Services Manager is responsible for supervising and overseeing a team of clinical staff who provide day to day clinical care for our terminal patients and their families. The Clinical Services Manager is responsible for all medical management activities across the continuum of care as they relate to end of life palliative care. The Hospice Clinical Services Manager is accountable for the overall quality of and efficient delivery of hospice services to all patients enrolled in the hospice program.
Additional responsibilities include:
- Sets team direction and leads the team appropriately which will include team management and staff development
- Assists with coordination of patient admissions and level of changes, including discharges from hospice
- Provides guidance to team members
- Facilitates team meetings and daily stand-up meetings
- Participates in and/or directs Quality Assurance activities
- May oversee work activities of other supervisors
- Forecasting, planning, budgeting and some financial reporting
- Maintains patient care costs to within budgeted metrics along with guidance from the Executive Director
- Maintains, reviews and monitors payroll and mileage
- Follows state and federal regulations/requirements regarding certification and accreditation requirements
- Proficiency with local coverage determinations/guideline criteria regarding terminal prognosis in all aspects of care
- Problem solving and handling escalated issues
- Assists with surveys and requests from regulatory bodies and intermediaries
- Performs utilization review of continuous care and inpatient levels of care for all patients
- Assesses hospice services, patient outcomes, family/patient satisfaction, cost of services, length of stay, and operational effectiveness to ensure optimal care delivery
- Works with the Executive Director to develop a plan for staff retention
- Supports sales activities and helps develop referral sources by understanding the local hospice environment
- Participates in on call as required
- Addresses any problems or challenges experienced by patients/families or referral sources
Requirements
Required Qualifications:
- Current and unrestricted RN licensure in state of location
- Minimum 3 years clinical experience
- Minimum 2 years of Management experience in leading a team
- Minimum 2 years Hospice experience
- Successful candidates will be highly organized and possess excellent communication skill
- Knowledge of MS Office suite
- Reliable transportation including driver's license and auto insurance
Additional Assets Preferred:
- BSN and/or MSN
- Long Term Care experience
- Palliative Care experience
- Home Health experience
- Certification in Hospice and Palliative Care
- Budget management experience
- Presentation experience
- Marketing experience
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Job Keywords: nursing, RN, registered nurse, manager, supervisor, Hospice, home care, long term care, Columbia, MD, Maryland