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Customer Service - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Danbury, CT Danbury, Connecticut |
About this job
Customer Service Representative Job Description:
- Responsible for fielding inbound and outbound telecommunications for a Pre-Collections call center.
- Primary duty is to collect past due balances for service provided by client via processing payments.
- Conflict resolution and entering customer data into databases
- Heavy data entry and database navigating
- Maintain highest level of customer service
- Using Microsoft Office (Word, Outlook, Excel)
Qualifications:
- Strong data entry skills (Must be able to type 40 words per minute)
- Customer service experience
- Experience with conflict resolution and de-escalating situations
- Excellent Communication Skills
- Working Knowledge of Microsoft office (outlook, word, excel)
- Ability to Multi Task and navigate multiple web pages at a time
- Must be willing to submit to a background check
Schedule:
2nd Shift Options:
- Monday to Friday 12:30pm -9pm (one day off during the week) and Saturday or Sunday
- Monday to Friday 1:30pm - 10pm (one day off during the week) and Saturday or Sunday
Compensation:
$12.50 Per Hour
*Once you go perm after 90 days- You can make $13-$15 with commission per hour
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
- Responsible for fielding inbound and outbound telecommunications for a Pre-Collections call center.
- Primary duty is to collect past due balances for service provided by client via processing payments.
- Conflict resolution and entering customer data into databases
- Heavy data entry and database navigating
- Maintain highest level of customer service
- Using Microsoft Office (Word, Outlook, Excel)
Qualifications:
- Strong data entry skills (Must be able to type 40 words per minute)
- Customer service experience
- Experience with conflict resolution and de-escalating situations
- Excellent Communication Skills
- Working Knowledge of Microsoft office (outlook, word, excel)
- Ability to Multi Task and navigate multiple web pages at a time
- Must be willing to submit to a background check
Schedule:
2nd Shift Options:
- Monday to Friday 12:30pm -9pm (one day off during the week) and Saturday or Sunday
- Monday to Friday 1:30pm - 10pm (one day off during the week) and Saturday or Sunday
Compensation:
$12.50 Per Hour
*Once you go perm after 90 days- You can make $13-$15 with commission per hour
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Requirements
CUSTOMER SERVICE, PROBLEM SOLVING, DATA ENTRY