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in Braintree, MA

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About this job



Overview:

The personal touch of our associates in specialized departments is part of what makes Macy's brand of customer service so special. As a Fitting Room Specialist, you will be responsible for topping off our customer's experience through superb service and thoughtful assistance in merchandise selection.

Key Accountabilities:

As a Fitting Room Specialist we will ask you to -
  • Provide excellent customer service in a fast paced environment
  • Greet every customer entering fitting room, acknowledge their items, and inform ability to assist
  • Assist with additional items and sizes when necessary
  • Offer opinion or point of view when requested
  • Properly re-hang items and keep organized in efficient manner to be returned to the floor
  • Return merchandise to the floor
  • Work as a "team" with the selling specialist to get items from the floor to assist customer
  • Intimate apparel fitting room specialists would be trained to fit

Skills Summary:

To be successful as a Fitting Room Specialist, it is imperative that you have strong interpersonal and communication skills, organizational skills and most importantly LOVE working with people.

The job of a Fitting Room Specialist is about pleasing the customer in a fun filled team-oriented environment. It is about making an ordinary shopping trip into an extraordinary one.

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.