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in Elk Grove, CA
M-Retail Sales Associate
•30 days ago
Hours | Full-time, Part-time |
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Location | Elk Grove, CA Elk Grove, California |
About this job
MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: 'TMUS'), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.
Responsible for sales to new and current customers in the MetroPCS Company-owned retail stores.
Customer Service
Responsible for sales to new and current customers in the MetroPCS Company-owned retail stores.
Customer Service
- Greets customers in a timely and positive manner to create a positive sales/buying experience for the customer
- Identifies the customer's needs and provide information related to MetroPCS products and services
- Handles all administrative aspects of the sale including paperwork to establish service, accepting customer payments and filing completed orders Is a knowledgeable expert to the customer
- Maintains files of existing and potential customers Performs sales tracking and related reporting
- Reads and understands all current and new company policies and procedures and market specific objectives as applicable
- Ensures work schedules are followed
- Maintains floor stocking levels, displays and help ensure that the store is clean and presentable to customers
- High School or GED equivalent
- 1 year retail sales or customer service experience; experience in the wireless telecommunications industry is preferred
- Must be proficient in computer skills, POS systems, spreadsheets, word processing
- Must be available to work typical retail hours, including weekends and holidays