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in Cherry Hill, NJ

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About this job

Home Care Director
Aleph Home Care is a department of the Jewish Federation of Southern New Jersey that strives to provide individuals with easy and convenient access to a spectrum of healthcare services in the comfort of their own home. Aleph Home CareaEURTMs comprehensive services and reliable, dedicated home care professionals provide families with the assurance that their loved ones are receiving the highest quality care possible - all in a familiar and secure setting. Aleph Home Care is looking for Full-Time Home Care Director to coordinate the homemaker and personal care operation while facilitating the operations of the administrative office.
Specific Responsibilities:
aEUR¢ Full management of office operations and functions, including all client services and employee matters
aEUR¢ Advertise, hire, and orient new homemakers and home health employees with the assistance of Coordinator.
aEUR¢ Provide relevant feedback of the clients to the RN/ coordinator as part of the care team
aEUR¢ Follow up with the clients regarding service delivery
aEUR¢ Troubleshoot and problem solve with aides and client needs
aEUR¢ Provide prompt and attentive customer service
aEUR¢ Process payments in conjunction with other Federation and JFCS staff members
aEUR¢ Ensure all schedules are entered correctly in FamCare
aEUR¢ Prepare weekly schedule for homemakers and home health aides. Ensure they are aware.
aEUR¢ Enforce adherence to all agency policies and procedures for homemaker/companion and home health aides as well as State Regulations and Board of Nursing mandates for CHHAs, COA.
aEUR¢ Host regular employee meetings and trainings, maintain logs
aEUR¢ Represent the organization to other groups, agencies, and the general public using accurate public information materials
aEUR¢ Inform staff of current organizational, community, and industry trends
aEUR¢ Take referrals over the phone and relay to Coordinator
aEUR¢ Ensure Coordinator is trained and well-versed in staffing and coordination of care
aEUR¢ Monthly reporting to Steering Committee on activities of Aleph