General Manager

We have a full-time/part-time opening for a General Manager.

Must be able to work various shifts per week.

• The Restaurant Manager works productively and supervises restaurant Colleagues to ensure they perform their lobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.
• Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the telephone and front counter station procedures and if necessary, the Remedy Process.
• Prepares and ensures consistent, high quality products are served to customers.
• Displays the proper image and follows policies, procedures and standards for conduct.
• Cleans and organizes work stations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department.
• Performs cash management responsibilities and ensures compliance by Colleagues to all safety and security procedures.
• Provides direction and feedback to Colleagues and follows up by coaching/counseling to ensure job duties are performed.
• Performs the tasks associated with food and paper controls, labor, and utility cost controls and monitors shift activities to ensure compliance.
• Follows all procedures associated with opening the closing the restaurant, appropriately handles unexpected occurrences, and notifies appropriate parties in a timely fashion.

Managers need to be organized, reliable, have problem-solving skills and can focus on details. You must have a good driving record as we do run MVR’s on all managers. Managers are not required to deliver, but must be able to if needed. You must also present yourself well and communicate effectively with customers and staff. Managers oversee daily operations to include but not limited to, scheduling staff, order food & supplies, cleaning, training, hiring & firing. You must have administrative skills to complete required paperwork.

We are the fastest growing pizza franchise in America. There is always room for advancement within our company and the Marco’s brand. We encourage our staff to always do their best and recognize those that do. Marco’s has what we call Cultural Beliefs that we use within each store to hold each other accountable to be the best we can be. Our goal is to cultivate a culture of likeminded people to grow and succeed in business and in life. Start a career with us and experience the hottest brand in America! We look forward to hearing from you!

Cultural Beliefs

• We Believe
• I deliver the Ah!thentic experience
• Execute Excellence
• I ensure adherence to all processes, procedures and standards "daily"
• Drive Results
• I commit to exceeding Marco's Key Results
• Embody Trust
• I earn trust through my actions
• Accelerate Innovation
• I embrace technology that drives results