Senior Business Process Manager - Optum Shared Services - Franklin, TN - Full-time / Part-time

We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.

Use your Sharp Business Skills to assist in end-to-end business process activities by creating, reviewing, controlling and improving processes. You will lead and manage customer readiness activities and project implementation teams in process improvement activities. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools. Responsibilities include quality reporting, analysis, audits, developing plans and programs to support continuous quality improvement using a variety of applicable tools.

Positions in this function are responsible for end-to-end business process activities - creating, controlling and improving business processes. Leads process design and project implementation teams in process improvement activities. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools. This position is also responsible for quality reporting, analysis and audits and for developing plans and programs to support continuous quality improvement using applicable tools. May assist in the creation, implementation, and evaluation of Total Quality Management (TQM) programs. May direct design, facilitation, training and evaluation of TQM incentive programs and may oversee quality improvement projects and teams.

OFFICE FOR THIS POSITION WILL BE LOCATED IN FRANKLIN, TN

-Bachelor's degree in Business, Finance, Health Administration or related field.

-4+ year of experience in writing business and/or system requirements and business/finance analysis.

-2+ years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines.

-Skilled at problem solving, follow-through and resolution.

-Intermediate level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint).

-Excellent communication, time/project management, problem solving, organizational, and analytical skills required.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.