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Hours Full-time, Part-time
Location Tampa, FL
Tampa, Florida

About this job

Position Description:

Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.(sm)

If it sounds too good to be true, consider this:
Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways.

Positions in this function are responsible for preparing, processing and maintaining new member or group enrollments. Positions may load new member or group data into the enrollment database & update the database with changes. Positions may also respond to member eligibility or group questions & verify enrollment status. Positions may work with various types of member correspondence. Positions may also be responsible for reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes. Positions may also be responsible for inventory control of member and group transactions.

Primary Responsibilities:
  • Loading new member or group data into the enrollment database & update the database with changes
  • Responding to member eligibility or group questions & verify enrollment status
  • Working with various types of member correspondence
  • Reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes
  • Inventory control of member and group transactions
  • Working with underwriters and brokers and do the full enrollment process from inquiries to quotes
  • Work is frequently completed without established procedures
  • Works independently
  • May act as a resource for others 
  • May coordinate others activities
  • Extensive work experience within own function.

Requirements

Requirements:

  • High school diploma or GED
  • 2+ years of experience in an office setting environment. 
  • Intermediate proficiency with Microsoft Word and PowerPoint. 
  • Advanced proficiency with Microsoft Excel
  • 1+ year of previous experience working with members and providers in a healthcare insurance setting required. 
  • 1+ year of experience analyzing and researching data. 
  • 1+ year of experience manually entering data in large data bases.
Assets:
  • Bachelor's degree preferred
  • 1+ years of UNET experience preferred.
  • 1+ year implementation management experience in the healthcare/insurance industry
  • 1+ year implementation experience within UnitedHealth Group is preferred
  •  2+ years previous medical benefits enrollment and eligibility experience preferred.
  • CES/CDB usage preferred. 
Physical Requirements and Work Environment:
  • Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer 
  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity


UnitedHealth Group
is working to create the health care system of tomorrow.

Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.