Route Supervisor

We have a full-time/part-time opening for a Route Supervisor.

Must be able to work various shifts per week.

Krispy Kreme hiring a Route Supervisor to assist General Manager is supervising our off-premises sales to local grocery and convenience stores. Job requires management of six sales people/drivers. Day and night time hours, many weekends.

Valid drivers license required. Drug and background tests prior to employment.

Email us your resume and please tell us why you want to work for Krispy Kreme and what would make you the best candidate for the job.

Overview of Position:
The Route Supervisor is accountable to the General Manager assisting in daily operations of the Off-Premise Sales Department. The Route Supervisor oversees all logistics of the territory structure and the Off-Premise Sales team. The Route Supervisor works closely with the General Manager to execute sales plans and promotional activity to meet budget revenue and cost objectives.

A Successful Route Supervisor will perform and excel at the following Principal Duties and Responsibilities:

Sales

• Establish and enhance customer relations through direct contact with customer base.
• Coordinate and executes multiple off-premise programs.
• Enhance Customer Service Excellence by conducting market visits/audits gaining customer input
• Coordinate and execute point of sale (POS) relating to promotional and or special activity by account or market.
• Support Brand Integrity.
• Provide off-premise data to General Manager as required.
• Identify off-premise customers for service.
• Schedules adequate staffing for daily operations and/or performs functions of any open department position as directed.

Internal Communications

• Professional interaction with General Manager and supporting staff.
• Works with sales team in compiling explanations of data for the reconciliation process.
• Forecast and project product needs; communicate vertically and ensure implementation.
• Communicates and works with sales team regarding order entry.
• Responsible for communication of and adherence to Krispy Kreme standards for facility and grounds regarding the sales team
• Initial and on-going training of sales team including frequent drive-alongs
• Covers routes whenever necessary

Fleet Management

• Works directly with General Manager to plan and communicate truck needs and availability.
• Works with service provider in negotiations, quotes, invoicing, warrantee work, etc.
• Provides data collection and entry into the AS-400
• Logistics for truck(s) referenced for repair.
• Review fuel statements weekly for discrepancies. Validates and sends to General Manager for approval.

Equipment

• Determine and communicate needs for product displays.
• Assemble and deliver product displays as directed.
• Ensure sales team and trucks equipped with equipment and supplies necessary for successful job
• Maintain warehouse.

Safety and Sanitation

• Communicate and execute all safety related directives, conduct safety meetings and training and participates in monthly corporate safety conference call.
• Monitors compliance of safety related behavior and guidelines, takes immediate course of action against noncompliance.
• Communicate and execute Krispy Kreme standards relating to food service transportation and handling.
• Investigate accidents and complete proper procedures and documentation, report to General Manager within guidelines.

Training

• Train new and current sales team and assist Off-Premise Sales Manager with data to complete related documentation as required.
• Support all training initiatives as directed.
• Identify needs and qualifications of sales team for succession plan.

Essential Skills and Experience:

• Passion for the Brand and excellence
• Quality focused
• Ability to lead a team
• Organizational Skills
• Coaching, Follow Through Skills
• Demonstrate and teach safe vehicle operation and behavior
• Communication Skills (verbal and written)
• Interpersonal Skill Set (i.e. professionalism, integrity, self motivated etc.)
• Meet Krispy Kreme driving requirements (21 years of age and three year clean driving)
• High School Diploma or Equivalent
• Pass all pre-employment test (drug, criminal background)

Non-Essential Skills and Experience:

• Previous territory sales experience preferred
• Stable, consecutive work history

Physical Demands and work environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity

Carrying • Bending • Stooping • Grasping • Standing • Twisting

Lifting • Walking • Communicating with customers and co-workers • Sweeping

Writing • Mopping • Driving • Packing doughnut boxes

Physical Requirements

• Lifting up to 75 pounds occasionally; and /or up to 25 pounds frequently, physically active
• Using equipment to push/pull products, often on ramps
• Considerable amounts of driving
• Visual Acuity Requirements
• Must be able to meet requirements for a driver's license.
• Working Conditions
• The worker is subject to inside and outside environmental conditions.
• Un air conditioned trucks may reach temperatures of 100 degrees for more than one hour

Krispy Kreme is an equal opportunity employer EEOC.