Shift Lead-Education Call Center - Full-time / Part-time

Requirements:

* 1 year of experience in a Leadership role of some sort is a MUST
- Exceptional phone manners and customer service skills
- Exceptional verbal and written communications skills
- Outstanding interpersonal skills and proven positive attitude
- Demonstrated leadership qualities with a relentless pursuit of excellence
- Highly detailed-oriented
- Proven problem-solving methodology
- Outstanding resourcefulness and creativity in providing timely service to business partners
- Demonstrated ability to learn and apply large amounts of detailed information
- Proven ability to multitask in a fast-paced environment with multiple conflicting priorities
- Excellent organizational and time management skills
- Demonstrated ability to manage stressful situations in a calm, courteous and efficient manner
- Mature coaching and mentoring skills



**MUST be able to work shift 9am-5:30pm
**MUST be able to interview ASAP and start on July 14th**



About Aerotek Professional Services:

Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

LEADERSHIP SKILLS, CALL CENTER MANAGEMENT