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About this job

What does a Team Leader do?
The Team Leader ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will play a vital role in developing our Sales Consultants by providing the product knowledge and coaching they need to be fully trained, valued and empowered to WOW their customers.

You will support the direction of the Assistant Store Manager - Sales/Specialty Sales Manager in driving execution of sales strategies to elevate department sales performance and create sustaining positive customer and employee experiences.

As the Team Leader you will:

  • Engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
  • Model sales behavior and coach the Sales Consultants to ensure a high level of job proficiency.
  • Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
  • Provide input to Sales Manager on employee performance and development needs.


What are the Professional Requirements of a Team Leader?
Basic Qualifications:

  • High School Diploma or equivalent
  • 1+ Years Sales or Customer Service experience


Preferred Qualifications:
  • 1+ Years Leadership experience
  • 6 months Retail experience
  • Prior experience successfully selling complete connected solutions to retail customers
  • Experience providing sales training
  • Experience in team development and coaching
  • Previous leadership / supervisory experience (including providing daily work direction, scheduling of tasks, and performance management)


Additional Job Information

What are my rewards and benefits?
Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work at Best Buy. While you’re making technology work for our customers, we’re making sure Best Buy works for you with our pay for performance philosophy. At Best Buy we offer top salaries for management, including both short and long term incentive plans based upon business results, as well as endless opportunities to grow in a dynamic work environment that’s part of an industry that never sleeps. From tuition reimbursement to deep employee discounts, to health, wealth and wellness benefits, we believe the success of our company depends on the passion of employees for learning, technology and people.

About Us

Best Buy Company and its Family of Brands

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.