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Vacation Reservationist - Full-time
| Hours | Full-time |
|---|---|
| Location | 1404 Crain Hwy S. Glen Burnie, Maryland |
About this job
Travel Advantage Network is looking for energetic, outgoing, sales oriented travel advocates who want to start a new career journey with a fantastic company. If you are self-motivated, customer focused, take pride in your work, and aren't satisfied unless you perform to the best of your ability every day, then we want you!
Why Join Us?
Travel Advantage Network's culture is we work hard but we also like to have fun! This rewarding contact center position helps individuals and families make lasting vacation memories and is a great stepping-stone to other career opportunities within the organization.
In addition, Travel Advantage Network provides its employees with a competitive total compensation package which includes base salary, bonus opportunity, health benefits, 401k, AWESOME travel benefits, and so much more!
So if you love or want to travel and want to help others to travel, Travel Advantage Network is your next employment destination!
Required Skills
- Self-motivated, highly driven, sales-oriented team player
- Passionate customer service
- Persuasive communicator, with the ability to build relationships and influence
- Creative; able to think outside the box
- Problem solver who is quick on their feet
- Ability to communicate effectively in person, by email, and by phone
- Positive team attitude is a must!
Primary Responsibilities
- Embrace the company culture
- Speak to approximately 60-80 clients a day
- Drive booking revenue through up-selling and cross-selling
- Educate clients about their travel program benefits, as well as add-ons
- Identify clients' travel needs and books the appropriate vacation experience, - offering alternatives when necessary
- Offer persuasive options to the client
- Support clients who may need assistance while on vacation
- Perform outbound sales calls to clients as necessary
- Remain current on all properties in the Travel Advantage Network portfolio
- Adhere to quality assurance standards
Qualifications:
- Minimum three years of experience in sales, contact center, or customer service in a fast paced environment
Base Salary:
13.50 per hour+ Commission