Weekend Supervisor

The world’s trusted source of non-medical services and home care for seniors seeks an

individual to oversee our weekend on-call operations. Responsibilities include client

schedule management as well as maintaining on-call status for all aspects of our business.

Reliability, excellent communication skills and a strong desire to serve our senior

population a must! Please attach your resume.

Primary

• Arrive at the Home Instead Senior Care office by 4:30pm Friday afternoon. Go over weekend schedule and any trouble spots that might arise with staffing coordinator

• After review, transfer office calls to cell phone. Client and CAREGiver schedules are printed and placed in on-call binder for supervisor to take for the weekend

• During the weekend the supervisor’s responsibilities will include but not be limited to:

        a. Answering all incoming telephone calls and responding to them as needed

        b. Communicate with CAREGivers and clients regarding scheduling as changes arise

        c. Take messages and document all calls so office staff can respond if necessary Monday morning

        d. Contact backup person when questions arise about clients or CAREGivers that require input from regular office staff

        e. Fill in on assignments that come open until a replacement CAREGiver is found

• Meet with backup Monday morning by 8:30am to pass on any pertinent information from the weekend. Also, to turn in cell phone and drop off on-call binder