Business Process Manager - Optum Shared Services - Brentwood, TN

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.
 
The Business Process Manager will be responsible for managing components of the Risk Adjustment Retrieval Operation.  The Business Process Manager will be responsible for reviewing reports and performing the analytics necessary to provide recommendations and action plans to exceed client and program requirements. In addition, the Business Process Manager may be assigned the overall program and production management for specific programs and initiatives, specific vendors or internal partners.

Other responsibilities will include:

-Create Reports using Excel, Access or SQL.
-Demonstrate a firm understanding of the program requirements, operating procedures, and exception processing in order to provide recommendations for operational action plans.
-Creation and/or oversight of the Standard Operation Procedures, Program SLAs and contractual requirements.
-Provide support for both short and long term operational/ business strategies.
-Work collaboratively with business and function owners on solutions and progress tracking.

OFFICE FOR THIS POSITION WILL BE LOCATED IN BRENTWOOD, TN

-Bachelor's degree preferred.
-At least 4 years of experience in a role driving and supporting projects in a large organization.
-Experience running an operation required.
-Experience with capacity planning, production management and analytical reporting required.
-At least 4 years experience in:
--Operations Management
--Financial and Capacity Modeling experience OR
--Risk Adjustment OR
--Dx Coding OR
--HEDIS OR
--STARS OR
-Ability to produce within a fast paced, matrixed organization with limited direction.
-Demonstrated ability leading and delivering high quality, and client communication.
-Proficiency with Word, Excel, PowerPoint REQUIRED; Visio & SharePoint assets.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

 

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.