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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location 16215 N. Dale Mabry
Tampa, Florida

About this job

General Manager

Job Responsibilities

As a Restaurant General Manager, you must be a self-motivated, dedicated and outgoing leader who can manage your team with integrity, honesty and knowledge while promoting the culture and values of Boston Market. You must also be highly organized and detail oriented with the ability to value change and to work effectively in a fast paced environment. It is also important that you display excellent communication, interpersonal and conflict resolution skills as well as a dedication to providing exceptional customer service.

Specific duties will include:
*Leading, developing, training, and motivating high-performing teams
*Identifying and developing team members for future leadership roles
*Managing team member performance with clear feedback, recognition, reviews, coaching/teaching, and discipline
*Maximizing sales and profits by upholding sales and service techniques in order to ensure a great guest experience
*Modeling ways to delight guests in order to deliver an excellent guest experience
*Maintaining a sparkling clean restaurant, ensuring that QSC standards are achieved, and serving high quality food
*Increasing sales and maximizing profit by ensuring that all P&L items are controlled and that all company objectives are achieved
*Maintaining appropriate employee records/documentation to ensure that the company is compliant with local and federal agencies
*Supporting community involvement

Desired Skills & Experience
Specific qualifications for the position include:
*Minimum 3 years' experience in restaurant/retail management
*Advanced working knowledge of restaurant operations, financials, and control systems
*Proven track record of passionate customer service
*Ability to develop team and assistant managers to deliver legendary guest service experiences every day
*Ability to manage with integrity, honesty, and knowledge while promoting the culture and values of Boston Market
*Strong organizational skills
*Ability to value change and work in a face paced environment
*Basic computer skills
*Bachelor’s degree, preferred

Relationships/Contacts:
Interacts daily with external guests as well as working alongside management team and team members. Frequent contact with regional manager, senior regional manager, HR manager, and various field support and support center personnel.
Working Environment
1) Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more,
2) move throughout the restaurant for extended periods of time (up to 10-12 hours per day),
3) move 50 lbs. for distances of up to 10 ft.,
4) balance and move up to 25 lbs. for distances of up to 50 ft.,
5) understand and respond to team members’ and guests’ requests in a loud environment, and
6) perform basic math and understand finances and cost management.,
7) Bend, stoop and reach in order to load and spit chicken, stock shelves, serve customers and clean the store.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice.

Company Description
Boston Market Corporation, based in Golden, CO., is a leader in the fast-casual restaurant category, providing time-pressed consumers with great-tasting, convenient meals. Boston Market restaurants - 460 locations in 28 states - are noted for their easy, convenient, home-style meals.

We're also one of the country's largest providers of catering services. Our same-day ordering and delivery for corporate and personal events of all sizes make Boston Market Catering a welcome relief from traditional sandwich tray selections.

Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status.