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District Manager, Retail Sales - Brooklyn West
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | New York New York, New York |
About this job
As America's Un-carrier, T-Mobile US, Inc. (NYSE: 'TMUS') is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 53 million wireless subscribers and provides products and services through 70,000 points of distribution.
District Manager, Retail Sales The District Manager, Retail Sales turns corporate strategy into successful customer experiences in the following ways: *Translate high level marketing strategy into day-to-day actions*Build a team of Store Managers and equip them with skills to hire and train staffs poised to deliver the best possible customer experience*Use regular meetings with Store Manager to discuss day-to-day operations, as well as upcoming store events, promotions and training*Keep store performance 'scorecards,' tracking areas such as: operational compliance, team dynamics, store appearance, customer satisfaction, and a rolling list of improvement areas*Pinpoint performance gaps, address them with a sense of urgency, and escalate serious issues when appropriate*Identify gaps in operations compliance and procedures, and provide on-the-spot coaching to GMs*Recognize and celebrate team successes*Serve as a point of contact for job fairs /open houses*Plan local events and promotions consistent with T-Mobile's marketing initiatives and branding*Promote effective communication between stores in your market*Analyze each store P&L for individual and cross-market performance gaps and opportunity areas*Cultivate confidence in employees and inspire them to be passionate about customer satisfactionLEADER COACH COMPETENCIES*SETS PERFORMANCE DIRECTION: Translates broader business initiatives into clear team objectives and concrete individual goals, aligning appropriately with other groups for efficient, coordinated action*MOTIVATES OTHERS: Creates a team environment where everyone wants to do their best and deliver results*DELEGATES: Broadly shares responsibility and accountability of both routine and important tasks and decisions. Let's direct reports finish their own work*DEVELOPS AND COACHES OTHERS: Has awareness of each person's career goals; holds development discussions; and provides challenging tasks and assignments to promote development*HOLDS PEOPLE ACCOUNTABLE: Monitors progress and results; gives feedback effectively and makes tough decisions when appropriate
* At least three years of multi-unit store management experience* Track record of high personal performance* Stellar interpersonal skills* Demonstrated financial results in sales and multi-store management* Advanced personnel training, coaching and development skills* Talent for motivating a successful sales team* Operational and financial performance management know-how-especially site P&L* Strong knowledge of common business applications (Web browsers, Outlook, Excel, Word, and PowerPoint, etc.)
District Manager, Retail Sales The District Manager, Retail Sales turns corporate strategy into successful customer experiences in the following ways: *Translate high level marketing strategy into day-to-day actions*Build a team of Store Managers and equip them with skills to hire and train staffs poised to deliver the best possible customer experience*Use regular meetings with Store Manager to discuss day-to-day operations, as well as upcoming store events, promotions and training*Keep store performance 'scorecards,' tracking areas such as: operational compliance, team dynamics, store appearance, customer satisfaction, and a rolling list of improvement areas*Pinpoint performance gaps, address them with a sense of urgency, and escalate serious issues when appropriate*Identify gaps in operations compliance and procedures, and provide on-the-spot coaching to GMs*Recognize and celebrate team successes*Serve as a point of contact for job fairs /open houses*Plan local events and promotions consistent with T-Mobile's marketing initiatives and branding*Promote effective communication between stores in your market*Analyze each store P&L for individual and cross-market performance gaps and opportunity areas*Cultivate confidence in employees and inspire them to be passionate about customer satisfactionLEADER COACH COMPETENCIES*SETS PERFORMANCE DIRECTION: Translates broader business initiatives into clear team objectives and concrete individual goals, aligning appropriately with other groups for efficient, coordinated action*MOTIVATES OTHERS: Creates a team environment where everyone wants to do their best and deliver results*DELEGATES: Broadly shares responsibility and accountability of both routine and important tasks and decisions. Let's direct reports finish their own work*DEVELOPS AND COACHES OTHERS: Has awareness of each person's career goals; holds development discussions; and provides challenging tasks and assignments to promote development*HOLDS PEOPLE ACCOUNTABLE: Monitors progress and results; gives feedback effectively and makes tough decisions when appropriate
* At least three years of multi-unit store management experience* Track record of high personal performance* Stellar interpersonal skills* Demonstrated financial results in sales and multi-store management* Advanced personnel training, coaching and development skills* Talent for motivating a successful sales team* Operational and financial performance management know-how-especially site P&L* Strong knowledge of common business applications (Web browsers, Outlook, Excel, Word, and PowerPoint, etc.)