Account Supervisor - Full-time

Staff Management | SMX, a TrueBlue company, is a recognized leader in innovative workforce management solutions that deliver best talent, drive compliance, yield tangible savings and build sustainable value. Staff Management | SMX is one of Staffing Industry Analysts' Global 100 and won Inavero's 2014 Best of Staffing Client Award. The company has been ranked a top Managed Service Provider worldwide by buyers on HRO Today's Baker's Dozen for Managed Service Programs since 2010 and its StaffTrack software won a 2013 TekTonic Award for innovation in HR technology. Staff Management | SMX has been a charter member in the U.S. Immigration and Customs Enforcement IMAGE Program since 2006 and holds Workers' Compensation Risk Certification. For more information, please visit www.staffmanagement.com.

SMX seeks an experienced Account Supervisor to work at our client's busy facility in Brookville, PA. For this position, we prefer that you have a manufacturing/production background and have strong client relations skills. The Account Supervisor will spend most of the time interacting with employees in the manufacturing departments. This includes time spent on the production floor managing, coaching and monitoring our employees' performance, attendance and safety. The Account Supervisor will also have some recruiting responsibilities that will include recruiting, interviewing, hiring and orienting the associate workforce according to corporate.

The typical hours for this position will be 2nd shift from 4:00pm to 2:30am Monday through Friday, but you must be able to work outside of these hours when necessary.

Responsibilities:

• Assist the Senior Account Manager with maintaining a highly motivated team.
• Provide immediate front line customer service to management team, associate and clients.
• Manage weekly schedules for all employees.
• Participates in our client's meetings.
• Make associate hiring and firing decisions.
• Handle order requests and changes from client contacts.
• Handle associate relations activities, communications, and investigations.
• Handle safety inspections.
• Work on special projects and performance incentive programs to help meet operational goals.
• Maintain time clock database up-to-date in order to process payroll.
• Assist with reports by using MS Office applications.

Requirements:

• High School Diploma/GED required.
• Minimum 2 years of management/supervisory experience.
• Experience in manufacturing/production environment is required.
• Strong ability to motivate a team.
• Strong Customer Service and Client Relations.
• Excellent Computer Skills (MS Office, Excel, PPT and Word).
• Lean Management principles preferred, but not required.