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Order Fulfillment Specialist - Stanford Bookstore - Full-time / Part-time
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | 519 Lasuen Mall Stanford, California |
About this job
Job Responsibilities:
* Fulfill orders placed through the Stanford Bookstore website in a timely manner
* Respond to customer inquiries regarding the status of an order or return via phone or email
* Update customers on any delays in delivery
* Pack and ship customer orders
* Log customer voicemails and complaints to follow up on
* Operate POS system
* May provide customer service/sales functions for special events (including but not limited to author signings, graduation and athletic events)
Qualifications:
* Retail experience a plus but not required
* Strong verbal and written communication skills
* Extremely outgoing and friendly
* High level of professionalism
* Ability to multi-task in a busy environment
* Strong attention to detail
* Weekend availability a plus
How to Apply:
1) Go to www.follett.com\careers.cfm
2) Click on the Login (careers) link
3) Create an Account or Login
4) Click the New Search link
5) Search Job by location
- Stanford, CA 94305 (store #0670)
6) Select the Distance to 5 miles to better narrow the search
7) Click on Order Fulfillment Specialist to submit an application!
* Fulfill orders placed through the Stanford Bookstore website in a timely manner
* Respond to customer inquiries regarding the status of an order or return via phone or email
* Update customers on any delays in delivery
* Pack and ship customer orders
* Log customer voicemails and complaints to follow up on
* Operate POS system
* May provide customer service/sales functions for special events (including but not limited to author signings, graduation and athletic events)
Qualifications:
* Retail experience a plus but not required
* Strong verbal and written communication skills
* Extremely outgoing and friendly
* High level of professionalism
* Ability to multi-task in a busy environment
* Strong attention to detail
* Weekend availability a plus
How to Apply:
1) Go to www.follett.com\careers.cfm
2) Click on the Login (careers) link
3) Create an Account or Login
4) Click the New Search link
5) Search Job by location
- Stanford, CA 94305 (store #0670)
6) Select the Distance to 5 miles to better narrow the search
7) Click on Order Fulfillment Specialist to submit an application!
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