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Supervisor Case Management - Access Center - Las Vegas, NV
| Hours | Full-time, Part-time |
|---|---|
| Location | Las Vegas, NV Las Vegas, Nevada |
About this job
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)
As the Supervisor of the Access Center you will be responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. Function may also be responsible for providing health education, coaching and treatment decision support for members.
1:00 - 9:30 PM or 2:00 - 10:00 PM or 3:00 - 11:00 PM -- 5 days a week (Mondays and Fridays must be worked)
Primary Responsibilities:
Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit
Telephone advise nursing
- Hire, coach and complete performance evaluations of employees
- Supervise clinical and business operations for 24/7 Access center
- Oversee call center that is responsible for telephonic emergency room case management, direct admissions, member transfers, and telephonic triage program
Requirements
Required Qualifications:
Current Nevada RN License
Willing to obtain licensure in Utah, California and Arizona
Undergraduate RN degree or equivalent experience
Minimum of 4 years Nursing Clinical Experience
Previous call center experience
- Strong computer skills is a must
Excellent Communication skills
Preferred Qualifications:
Experience with triage, discharge planning, case management preferred
Previous Telephonic Case Management Experience and/or Telephonic Triage Experience a plus
Previous Supervisory experience a plus
CCM is a plus
UnitedHealthcare Employer & Individual is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
When you work with UnitedHealthcare Employer & Individual, what you do matters. It's that simple...and it's that challenging.
In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.
Regardless of your role at UnitedHealthcare Employer & Individual, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Job Keywords: supervisor, case manager, RN, call center, Las Vegas, United Health Group, Health Plan of Nevada, Sierra, Supervisor of Case Management, NV, Nevada
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.