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About this job

Overview:

As the Outlet 'Team Leader' your primary objective is to assist the Outlet Management team in the daily operations of the business, and to perform functions in the absence of Store Management. A 'Team Leader' serves as a role model in driving sales by providing outstanding customer service, handling customer issues, and ensuring the customer feels valued and wants to return. An essential role of the 'Team Leader' is to lead projects in producing appropriate, brand-right visual displays of new merchandise.

Key Accountabilities:
  • Performs supervisory functions in the absence of the Store Manager or Assistant Store Manager
  • Strategies, develops, and executes visual merchandising projects with minimal direction, includes floor moves and production/daily maintenance of visual displays. Participates in merchandise restocking and replenishment.
  • Coaches and develops associates on selling/loyalty techniques and merchandising skills to achieve goals.
  • Set example of selling behaviors including conversion of shoppers into customers, serving as an expert on merchandise features, building the sale and offering the Bloomingdale's credit card as a benefit
  • Partners with Management team to administer performance appraisal and developmental conversations with associates as needed.
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Flexible & dependable with work schedules including nights, weekends and holidays


Skills Summary:
  • Prior lead/supervisory experience within a retail store strongly preferred.
  • Excellent communication skills, both in person and over the phone, with customers, peers and management.
  • Ability to use register systems and other technology as needed.
  • Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude with a leadership presence
  • Ability to motivate and provide feedback to sales team
  • Ability to work collaboratively across functional areas to achieve results


Bloomingdale's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.