Associate Patient Care Coordinator Laguna Niguel, CA

At Optum, we share what might be seen as a surprisingly simple goal: making the health system work better for everyone. We look for people who relentlessly push themselves to go farther. For these high performers, a position on a team at Optum, a business of UnitedHealth Group, is a natural fit. We offer more than the talent, resources and can-do culture-we offer a place to improve the lives of others while doing your life's best work.(sm)

Do you have compassion and a passion to help others?  Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

Start your healthcare career with Optum!

Great entry level position in healthcare!  In this position you will interact with patients and their  family members, healthcare providers,  insurance companies.  Learn from healthcare experts as you work side by side to improve the lives of patients.  Enjoy profound job satisfaction as you impact the care and comfort of our patient population.  We offer  the benefits of working for a large, multi-national company - career opportunities, great benefits, paid time off, and more!   The successful candidate will demonstrate  effective customer service and communication skills. 

Primary Responsibilities:

• Greets patients as they arrive


• Coordinates patient flow


• Assists patient with intake or admitting processes including copying required documents


• Collects co-payments, co-insurance and deductibles and issues receipts


• Collects, records and balances payments


• Manages cashier box and daily deposits according to company policies


• Processes walk-in patients and visitors


• Answers phones and schedules appointments


• Manages medical records (maintains, files/scans, prepares for schedule)

Required Qualifications:

• High School Diploma or GED


• Must be personable and have good communication skills in person and on the phone


• Ability to read and interpret office forms and insurance cards


• Computer proficient


• Willing to travel to other local offices as needed

Preferred Qualifications:

• 1 year of prior medical office experience


• NextGen or EMR and Practice Connect experience


• Scanning experience 

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

 

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Patient Care Coordinator, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Receptionist, Customer Service, Farsi, Spanish, Laguna Niguel, CA