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in Boston, MA

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Hours Part-time, Full-time
Location 56 Roland St.
Boston, Massachusetts

About this job

The Regional Team Manager serves as the head coach of the Dashed driver team; he/she is responsible for building, developing, & mentoring, the team to a winning season. His/her ability to recruit individuals who will represent the company with professionalism, embody a passion for excellent service, and have a friendly, positive approach to serving customers, is critical. Once new drivers are hired, the Regional Team Manager is responsible for creating a positive & rewarding culture for the team.

The Regional Team Manager in Boston will oversee the rapid expansion of our 50+ driving team in Boston, MA. With the expansion of the staff to over 100+, the Regional Team Manger will oversee & ensure that the Dashed quality standards, and a professional and friendly attitude to customers, remain in place. This is a critical component to the position's success.

The Regional Team Manager is not just the Hirer; they are the person who is ultimately responsible for the team's morale, satisfaction, appearance, and retention. A happy team directly affects customers in every interaction, hundreds of time each night. Overall driver satisfaction, morale, and happiness are key performance indicators of the Regional Team Manager.

The Regional Team Manager will lead by example to instill the core Dashed values of speed & service in all team members.

Requirements
* An exceptional & proven ability to lead, motivate, and coach a team
* A charismatic leader who welcomes challenge, comes up with creative solutions & can implement effectively
* Results-driven person who takes extreme satisfaction in seeing the impact of his/her work
* Meticulous attention to detail & appearance who lives & breathes the mantra 'presentation is everything'
* Passion for exceptional service and the impact it has on customer satisfaction
* An ability to remain calm stress & high pressure situations

We welcome applicants with all backgrounds & experiences, but in your cover letter, please name the top 3 things you would do to build & coach a team of 100+ drivers to success. No applications will be considered without this.

Why apply? This is a unique opportunity to join the #1 fastest-growing restaurant delivery service for the past 2 years in a row as a top manager, and make a critical impact in a historic time for the company's Boston operation.

DASHED is the leading restaurant delivery service in the Northeast, serving over 700 top-rated restaurants
in Baltimore, Boston, Hoboken / Jersey City, New Haven, Philadelphia, Providence. Read more: dashed.com.