Associate Employer Installation Specialist - Hartford, CT

Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

Requirements:

• High school diploma/GED with 5 years of equivalent working experience.
• 1+ year of Office or Customer Service experience analyzing and solving customer problems that includes researching, identifying root causes, and resolving issues.
• Strong computer skills, including working knowledge of MS Windows, which includes the ability to learn new and complex system applications
• Proficient in use of Microsoft Word, Outlook mail and calendar, Excel, and PowerPoint required.
• Ability to record progress of testing activities daily and report the status
• Adopt and adhere to best practices, processes and procedures, tools and standards as applicable

Assets:

• Healthcare experience is a Plus
• Previous experience with Quality Assurance
• Bachelor's Degree
  

Soft Skills:

• Ability to effectively create and present quality data and findings

Physical Requirements and Work Environment:

• Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, and long periods working at a computer
• Service center environment with moderate noise level due to Representatives talking, computers, printers and floor activity

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.