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Field Manager
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 10 West College Terrace Suite 130 Frederick, Maryland |
About this job
The Maids of Frederick is seeking a dynamic Field Manager to help develop and grow our company in Frederick, MD. The Maids is a fast growing residential cleaning service business ranked #1 in its sector by Entrepreneur magazine and Top 50 by Franchise Business Review.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Manages teams in the field and ensures service quality and team productivity.
* Training, coaching and retention of new and existing field team members.
* Does in-home estimates.
* Reports to Operations Manager on supply and equipment needs.
* Able to answer office phone with a pleasant phone voice. Able to use office computer.
* Assist office staff as needed.
* Able to travel to Omaha, NE, expenses paid, for additional off-site training.
PERSONAL ATTRIBUTES
* Strong leadership and motivational skills.
* Commitment to strong employee and customer service culture.
* Ability to work independently.
* Self motivated, flexible and a problem solver.
* Excellent oral and written communication skills.
* Team builder.
* Manages competing demands and frequent changes.
DESIRED SKILLS AND EXPERIENCE
* Minimum of three years experience supervising a department, or team, of hourly employees.
* BILLINGUAL REQUIRED - Fluent in both English and Spanish.
* Valid Driver's License required. No DUI or DWI.
* Hotel, or service industry, quality assurance experience preferred.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Manages teams in the field and ensures service quality and team productivity.
* Training, coaching and retention of new and existing field team members.
* Does in-home estimates.
* Reports to Operations Manager on supply and equipment needs.
* Able to answer office phone with a pleasant phone voice. Able to use office computer.
* Assist office staff as needed.
* Able to travel to Omaha, NE, expenses paid, for additional off-site training.
PERSONAL ATTRIBUTES
* Strong leadership and motivational skills.
* Commitment to strong employee and customer service culture.
* Ability to work independently.
* Self motivated, flexible and a problem solver.
* Excellent oral and written communication skills.
* Team builder.
* Manages competing demands and frequent changes.
DESIRED SKILLS AND EXPERIENCE
* Minimum of three years experience supervising a department, or team, of hourly employees.
* BILLINGUAL REQUIRED - Fluent in both English and Spanish.
* Valid Driver's License required. No DUI or DWI.
* Hotel, or service industry, quality assurance experience preferred.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers
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