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ACCOUNT MANAGEMENT REPRESENTATIVE - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Fargo, North Dakota, United States Fargo, North Dakota |
About this job
Why settle for a Temporary Job, when you can have a Career!
Did you know that temporary jobs can last 90 days or less? At APAC you can have a full-time, stable, Career Opportunity! We offer immediate start dates, room for advancement, and benefit eligibility in as little as 90days for full time employees, and so much more. At APAC we believe in our people. Our mission is to creating "the best place to work in the community in which we do business."
APAC Customer Services, Inc., an EGS Company is ranked one of the largest employers in the area. We are looking for Customer Service Representatives with the desire to provide excellent customer support to our Fortune 500 client!
Our Employee Focus:
Performance and attendance bonuses, upward mobility based on performance, cafeteria, internet cafe, referral programs, fun contests, team building activities, and much more!
Responsible for sales and relationship management activities for assigned portfolio of customers. Sells computer software products over the phone, primarily for an established customer base. Maintains relationships with customers and identifies additional sales opportunities through effective communication and needs assessment.
-Maintain and grow existing customer relationships through ongoing sales support and identification of additional sales opportunities. May be responsible for working a pipeline of new customer prospects.
-Work with customers/prospects to determine their level of need for software applications and explain product/service offering in order to qualify additional sales opportunities.
-Meet or exceed revenue and quota goals through effective communication and partnering skills.
-Utilize various software applications to optimize efficiency and performance.
-Promote knowledge transfer by sharing product knowledge, problem causes, sales methods, and resolutions with other team members.
-Continually broaden understanding of client and client products through participating in a wide range of ongoing training in order to be able to intelligently speak about and educate others on product offerings.
-Develop communication skills for a higher level of effectiveness in identifying awareness of customer needs and expectations.
-Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
-Perform other duties as assigned by management.
Education:
-High School Diploma or General Educational Development (GED) certificate required.
-Bachelor's Degree in related field (e.g., Sales/Marketing, Business, Information Technology) strongly preferred.
Experience:
-Three or more years of sales/prospecting experience required.
-Experience in portfolio and/or pipeline management required.
-Experience in business or project planning execution and evaluation of results preferred.
Knowledge, Skills, Abilities & Other Characteristics:
-Must have exceptional customer service skills as demonstrate through prior sales/customer service experience.
-Must be able to demonstrate sales/prospecting skills, including a successful track record of outstanding sales performance.
-Must be comfortable selling over the telephone to existing and new customers.
-Excellent internal and external customer service skills with the ability to communicate with all levels of customers and business partners.
-Must have excellent interpersonal, written, and oral communication skills.
-Excellent attention to detail and problem solving skills.
-Strong personal computer skills including proficiency in the use of Microsoft suite of products.
-Self-motivated with the ability to work independently in a fast-paced environment.
-Ability to prioritize and organize work in a multitasked environment.
-Ability to maintain the highest level of confidentiality.
Apply today: www.apacjob.com
Click on Operations/Administrative & Professional and search by Fargo, ND.
OR Call for more information: 701-433-4565
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
PI88480148
Did you know that temporary jobs can last 90 days or less? At APAC you can have a full-time, stable, Career Opportunity! We offer immediate start dates, room for advancement, and benefit eligibility in as little as 90days for full time employees, and so much more. At APAC we believe in our people. Our mission is to creating "the best place to work in the community in which we do business."
APAC Customer Services, Inc., an EGS Company is ranked one of the largest employers in the area. We are looking for Customer Service Representatives with the desire to provide excellent customer support to our Fortune 500 client!
Our Employee Focus:
Performance and attendance bonuses, upward mobility based on performance, cafeteria, internet cafe, referral programs, fun contests, team building activities, and much more!
Responsible for sales and relationship management activities for assigned portfolio of customers. Sells computer software products over the phone, primarily for an established customer base. Maintains relationships with customers and identifies additional sales opportunities through effective communication and needs assessment.
-Maintain and grow existing customer relationships through ongoing sales support and identification of additional sales opportunities. May be responsible for working a pipeline of new customer prospects.
-Work with customers/prospects to determine their level of need for software applications and explain product/service offering in order to qualify additional sales opportunities.
-Meet or exceed revenue and quota goals through effective communication and partnering skills.
-Utilize various software applications to optimize efficiency and performance.
-Promote knowledge transfer by sharing product knowledge, problem causes, sales methods, and resolutions with other team members.
-Continually broaden understanding of client and client products through participating in a wide range of ongoing training in order to be able to intelligently speak about and educate others on product offerings.
-Develop communication skills for a higher level of effectiveness in identifying awareness of customer needs and expectations.
-Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
-Perform other duties as assigned by management.
Education:
-High School Diploma or General Educational Development (GED) certificate required.
-Bachelor's Degree in related field (e.g., Sales/Marketing, Business, Information Technology) strongly preferred.
Experience:
-Three or more years of sales/prospecting experience required.
-Experience in portfolio and/or pipeline management required.
-Experience in business or project planning execution and evaluation of results preferred.
Knowledge, Skills, Abilities & Other Characteristics:
-Must have exceptional customer service skills as demonstrate through prior sales/customer service experience.
-Must be able to demonstrate sales/prospecting skills, including a successful track record of outstanding sales performance.
-Must be comfortable selling over the telephone to existing and new customers.
-Excellent internal and external customer service skills with the ability to communicate with all levels of customers and business partners.
-Must have excellent interpersonal, written, and oral communication skills.
-Excellent attention to detail and problem solving skills.
-Strong personal computer skills including proficiency in the use of Microsoft suite of products.
-Self-motivated with the ability to work independently in a fast-paced environment.
-Ability to prioritize and organize work in a multitasked environment.
-Ability to maintain the highest level of confidentiality.
Apply today: www.apacjob.com
Click on Operations/Administrative & Professional and search by Fargo, ND.
OR Call for more information: 701-433-4565
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
PI88480148
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