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Restaurant Manager - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 13600 King Charles Terrace Fort Washington, Maryland |
About this job
Proud Mary's Restaurant is a full service fine dining facility, located on the Potomac Waterfront at the Fort Washington Marina in Fort Washington, MD. This community based restaurant facility has an immediate opening for the below team leader:
Job Description
Restaurant Manager:
Lead and manage service team to offer a world-class culinary experience. Take ownership of the restaurant; ensure the restaurant operates beautifully, efficiently and profitably every shift and every day. Exemplify gracious hospitality and sincere respect in all interactions. Maintain open lines of communication a positive work environment. Continue to be a student of our concept and the industry by seeking out opportunities to learn more and improve. Be a dedicated teacher committed to developing the hourly team. Position reports to the General Manager.
Lead Service - Develop, coach and consistently execute service standards. Impact service by being on the floor during peak service times. Earn the confidence of the team by consistently running a smooth shift. Exemplify professionalism and enlightened hospitality in all interactions and especially in difficult situations. Ensure consistent execution of steps of service by using tools such as shopper reports and guest feedback.
Performance and Talent Development - Develop strong team relationships by demonstrating a strong work ethic and willingness to assist each team member. Clearly communicate expectations and hold individuals accountable. Provide both positive and constructive feedback to team in a timely manner and document when appropriate. Actively recruit top tier talent. Treat potential employees with same sense of hospitality and respect as employees and guests. Execute training program consistently for hourly employees. Take charge of self improvement and professional growth by seeking out performance feedback and educational opportunities.
Skills & Knowledge
Position requires a minimum of 2+ years of restaurant management experience and 5+ years of restaurant experience.
Requires developed communication skills, both verbal and written.
Most tasks are performed independently or in a team environment with the employee acting as a team leader.
Ability to maintain compliance with all local, state and federal laws and regulations.
Extensive knowledge of upscale or fine dining service and sales skills.
Ability to supervise, train and motivate multiple levels of employees. Ability to assess/evaluate other employees'' performance in a fair and consistent manner.
Extensive knowledge of food industry, restaurants and competitive markets.
Extensive knowledge of revenue management. Participation in the development of short- and long-term financial and operational goals of the restaurants.
Extensive knowledge of fine dining or upscale restaurant service and salesmanship.
Abilities & Working Conditions
This position will spend 100% of the time standing or walking.
Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Must poses strong computer skill. Proficient in MS Office programs: MS Word, Power Point, Excel. Must be able to build auto calculating Excel spreadsheet. Must Poses excellent writing skills.
Must poses a proficiency in all social media meidans.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to lift up to 25 lbs. on a regular and continuing basis.
May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests and employees.
Requires manual dexterity to use and operate all necessary equipment.
Required to work nights, holidays and weekends.
Job Description
Restaurant Manager:
Lead and manage service team to offer a world-class culinary experience. Take ownership of the restaurant; ensure the restaurant operates beautifully, efficiently and profitably every shift and every day. Exemplify gracious hospitality and sincere respect in all interactions. Maintain open lines of communication a positive work environment. Continue to be a student of our concept and the industry by seeking out opportunities to learn more and improve. Be a dedicated teacher committed to developing the hourly team. Position reports to the General Manager.
Lead Service - Develop, coach and consistently execute service standards. Impact service by being on the floor during peak service times. Earn the confidence of the team by consistently running a smooth shift. Exemplify professionalism and enlightened hospitality in all interactions and especially in difficult situations. Ensure consistent execution of steps of service by using tools such as shopper reports and guest feedback.
Performance and Talent Development - Develop strong team relationships by demonstrating a strong work ethic and willingness to assist each team member. Clearly communicate expectations and hold individuals accountable. Provide both positive and constructive feedback to team in a timely manner and document when appropriate. Actively recruit top tier talent. Treat potential employees with same sense of hospitality and respect as employees and guests. Execute training program consistently for hourly employees. Take charge of self improvement and professional growth by seeking out performance feedback and educational opportunities.
Skills & Knowledge
Position requires a minimum of 2+ years of restaurant management experience and 5+ years of restaurant experience.
Requires developed communication skills, both verbal and written.
Most tasks are performed independently or in a team environment with the employee acting as a team leader.
Ability to maintain compliance with all local, state and federal laws and regulations.
Extensive knowledge of upscale or fine dining service and sales skills.
Ability to supervise, train and motivate multiple levels of employees. Ability to assess/evaluate other employees'' performance in a fair and consistent manner.
Extensive knowledge of food industry, restaurants and competitive markets.
Extensive knowledge of revenue management. Participation in the development of short- and long-term financial and operational goals of the restaurants.
Extensive knowledge of fine dining or upscale restaurant service and salesmanship.
Abilities & Working Conditions
This position will spend 100% of the time standing or walking.
Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Must poses strong computer skill. Proficient in MS Office programs: MS Word, Power Point, Excel. Must be able to build auto calculating Excel spreadsheet. Must Poses excellent writing skills.
Must poses a proficiency in all social media meidans.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to lift up to 25 lbs. on a regular and continuing basis.
May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests and employees.
Requires manual dexterity to use and operate all necessary equipment.
Required to work nights, holidays and weekends.