Program Manager Intern (Undergrad) - Full-time / Part-time

As America's Un-carrier, T-Mobile US, Inc. (NYSE: 'TMUS') is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 53 million wireless subscribers and provides products and services through 70,000 points of distribution.

Our team, Training Delivery, is part of Sales Operations and support Retail and TPR Sales. Our larger team is comprised of a team of approximately 50 Field Trainers, a team of 7 Virtual Trainers, and a small Reporting and Analytics team. Our team interfaces cross-functionally with other teams in support of Sales Readiness for new hires and any training programs that are launched to our sales force. Our interns will be part of a major launch that will change how we train our new hires in our largest markets. We will be rolling out a number of Training Centers where dedicated trainers will execute the onboarding of our new Retail stores hires in 2-week long courses The Program Manager Intern will provide tactical, operational, and strategic support for assigned program(s). Work closely with members of the Programs team, collaboratively, and cross-functionally with key stakeholders and leadership.Enterprise Core CompetenciesRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.Essential Functions*Serves as a key point of contact for assigned program(s); provides support and helps to drive continuous process improvement*Supports communication with users, key stakeholders and leadership regarding program-related issues, enhancements, etc., as required*Helps define, communicate and analyze reporting, metrics and measurements; assist in determining ROI and making recommendations to the business*Contributes to the strategic direction for assigned program(s) to continuously improve customer experience*Supports design and deployment of user training related to assigned program(s)

Pursuing Undergraduate degreeSuccessful completion of coursework/Major in Business, Marketing or Communications*Proficient in Microsoft Word, Excel, and Power Point*Demonstrated analytical skills, including ability to extract and evaluate data and identify areas for further analysis*Excellent written and verbal communication skills, including confident presentation and persuasion skillsDesired*Proven ability to formulate sound conclusions and recommend optimal course of action based on analysisAdditionalLocation: Bellevue, WATimeframe: Summer 2015 (Start June) for 12 weeksCandidates should have background experience, skills, and/or education appropriate to position description. Candidates must be currently enrolled in school or post-graduation of twelve months. Background checks are required for interns. T-Mobile requires that individuals considered for internships are a minimum of 18 years of age and have the right to work in the United States.