Instructional Design Intern (Undergrad)

As America'™s Un-carrier, T-Mobile US, Inc. (NYSE: 'Å“TMUS') is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company'™s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 53 million wireless subscribers and provides products and services through 70,000 points of distribution.

Sales Operations Services is designed to create, support, engage and leverage every capability where we interact, transact and drive sales. We ensure that the field has a voice in all that we do. Our teams work in partnership with each other and with our Field Service Center partners to deliver the execution with excellence in support of our T-Mobile strategy.

Utilize adult learning principles in training design

Use project management principles to ensure comprehensive execution of training design project

Develop materials for instructor-led, virtual, e-learning or mobile learning (e.g, objectives, instructor and participant materials, job aids, reinforcement materials)

Design, conduct and analyze surveys, tests, interviews, focus groups, observation procedures, sampling techniques, and reports to determine training needs

Interview subject matter experts and target audiences to determine performance gap and scope

Prepare a comprehensive training plan to meet the learning need

Manage content review process which includes: validating learning objective, incorporating changes as needed into materials, and course effectiveness

Coordinate implementation of newly developed curriculum with internal customers, training delivery partners and management

Pursuing undergraduate degreeSuccessful completion of coursework or Major in Instructional Design, Instructional Education, Graphic DesignQualifications

Strong written and verbal communication skills

Ability to demonstrate problem solving skills

Ability to work within a collaborative environment demonstrating strong interpersonal and team work skills

Adhere to established work standards to ensure best in class training deliverables

Basic project management and planning skills

Intermediate skills in e-learning tools such as Adobe Captivate or equivalent softwareAdditionalLocation: Bellevue, WATimeframe: Summer 2015 (Start June) for 12 weeksCandidates should have background experience, skills, and/or education appropriate to position description. Candidates must be currently enrolled in school or post-graduation of twelve months. Background checks are required for interns. T-Mobile requires that individuals considered for internships are a minimum of 18 years of age and have the right to work in the United States.