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Customer Service
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | STOCKTON, CA STOCKTON, California |
About this job
* Previous experience is required! Pridestaff requires relevant experience within the past 12 months, please do not apply if you do not have this experience as you will not be eligible for employment!
Customer Service
Responsibilities:
- Handle Day-to-Day operation (phone calls, emails, data entry, follow-up, etc.)
- Process orders and shipments (get LTL freight quote and order confirmation)
- Updates and maintains various customer/ order information
- Keeps track and updates products information with customers
- Generates standard and ad hoc reports as required.
- Other duties may be assigned.
Requirements:
- Must be detail-oriented, high accuracy
- Have experience in related customer service/ pre-sales and post-sales service
- B2B Experience
- Have exceptional communication skills with the ability to follow established guidelines and to handle difficult, demanding customers.
- Friendly yet professional
- Knowledge of QuickBooks is a plus.
Schedule: Monday-Friday 9 a.m. - 5 p.m.
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