Catering Assistant

Catering Assistant- Chick-fil-A Waverly Place
Catering assistants serve as an extension of the Chick-fil-A restaurant in the community. The job description of a catering assistant encompasses a variety of tasks and duties required to meet the customer's food orders and provide a complete event service (if requested). Another area of service may include the operation of an ADP or Chick-fil-A kiosk.
Position Description
-A catering assistant works under the supervision of the Catering Director.
Essential Duties and Responsibilities of a Catering Assistant
- Transports all materials to and from the event area, following all health and safety qualifications for food and serving ware.
-Sets up and prepares serving areas according to specific directions and layout plans established by the catering manager or the location director.
-Prepares food in an attractive and appetizing way according to the caterer's directions and serves the food with a positive and courteous demeanor.
-Addresses immediate customer concerns, questions and needs in order to provide an optimal experience.
- Breaks down serving and dining areas.
- Cleans and sanitizes all equipment, utensils, dining ware, linens, serving ware, and work areas after every event.
-Restocks clean equipment, utensils, and equipment to proper storage areas noting any damages and items to be replaced.
Required Knowledge, Skills and Abilities
-Must have a valid driver's license, reliable transportation and clean driving record.
-Must be familiar with health and cleanliness standards for food preparation and presentation.
-Must have exceptional interpersonal skills for working with the general public.
- Must be a team player and willing to take on additional tasks to get the job done.
- Exceptional English language proficiency.
-Highly professional look and attitude for a very visual position.
- Familiarity with Chick-fil-A menus, recipes, and nutritional information. (will be taught this information).
- Ability to complete administrative tasks including invoices, order forms, receipts and tracking forms.
- Excellent time management skills and ability to work in high pressure situations.
-A keen eye for detail.
-Minimal computer skills to fill out templates and order forms.
Education and Experience
-Must have a high school diploma or equivalent. Some college preferred.
-Must pass eTrain certifications on Chick-fil-A intra-website after hired.
-Must pass ServSafe Certification exam after online course is completed after hired. CFAWP expense.
Work Environment
- Must be able to work standing up for long hours with few to no breaks during four to eight hour shifts.
-Conditions are often high pressure, fast paced, and demanding. Must be able to respond to rapidly changing work conditions and address immediate and future customer demands with very little notice or prompting.
-Varying schedules according to daily needs, time of year, holidays, and events.
Salary
DOE