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est. per hour
Technical Solutions Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Pontiac, MI Pontiac, Michigan |
About this job
Manpower is currently hiring an Technical Solutions Representative for one of our clients in Pontiac, MI!
MAIN RESPONSIBILITIES:This position will handle inbound calls, outbound calls, email, incidents, and requests to provide hardware and software support to resolve system/application administration and configuration issues for our client. Representatives are responsible for trouble-shooting system administration issues such as installation of software, managing operating systems, root cause analysis, system boot procedures, and backup & restore procedures. Support the client's entire desktop computing infrastructure. In addition, all applicants should possess a strong knowledge of enterprise computing, networking, software, operating systems, hardware configuration, and application troubleshooting.
JOB REQUIREMENTS: High school education or Equivalent. Minimum of 6 months to 1 year general experience, or equivalent college level education. Experience providing technical support to large enterprise environment Must have the ability to support flexible work hours (24x7), as business needs dictate employee schedules. Excellent written and verbal communication skills. Experience in customer facing role either remote or face to face. Experience in a phone based remote role, e-support, e-chat, or similar. Windows; XP, Vista and 7 Microsoft Office (Excel, PowerPoint, Outlook) Lotus Notes Mainframe Applications (JCL, ACF2) Microsoft Outlook Messaging and Mobility (i.e Communicator, integration with Blackberry and email client)
ADDITIONAL DETAILS: Location: Pontiac, MI 48341 Length of Contract: 13 months
If you meet or exceed the requirements of this role, and would like further information, please contact Heather Sadler at heather.sadler@manpowergroup.com.
Also, please create a profile on www.manpowerjobs.com prior to contacting the recruiter above regarding this job posting.
Manpower is an Equal Opportunity Employer (EOE/AA)
MAIN RESPONSIBILITIES:
JOB REQUIREMENTS:
ADDITIONAL DETAILS:
If you meet or exceed the requirements of this role, and would like further information, please contact Heather Sadler at heather.sadler@manpowergroup.com.
Also, please create a profile on www.manpowerjobs.com prior to contacting the recruiter above regarding this job posting.
Manpower is an Equal Opportunity Employer (EOE/AA)
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