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Customer service representative
•30 days ago
| Hours | Part-time |
|---|---|
| Location | 100 bayview circle, suit 400 Newport beach,CA 6299 Fayville, Illinois |
About this job
This individual will be required to understand and perform all aspects of the Customer Service Support Team related to the normal day to day requests of Alliance healthcare customers/clients. The Customer Service Representative is responsible for: assisting customers with daily orders and requests over the telephone; performing data entry of customer inventories;This position requires basic computer skills and the aptitude to learn software tools needed to complete the following daily tasks: basic requests for pricing, ordering, order status, training enrollment and requests for invoices.
Responsibilities:
Customer Service - The majority of time will be spent servicing both internal and external customer requests via the phone, email and web. Must be resourceful, display excellent decision-making, problem solving, and conflict resolution skills, and show a proper amount of empathy for our customers. Must also be a champion for our customers. This person will have direct supervision but should be able to work independently.
Responsibilities:
Customer Service - The majority of time will be spent servicing both internal and external customer requests via the phone, email and web. Must be resourceful, display excellent decision-making, problem solving, and conflict resolution skills, and show a proper amount of empathy for our customers. Must also be a champion for our customers. This person will have direct supervision but should be able to work independently.