Bilingual Call Center Team Lead in Rosemont, IL!

Permanent Bilingual Team Lead in Rosemont! Bilingual Team lead English/Spanish must have previous customer service call center experience along with management experience. They would also like to see outbound sales experience but will take a combination of both. The Bilingual Team Lead is responsible for securing sales on behalf of some of the nation's largest telecom providers by cold calling, generating proposals, and selling new customers on an assigned telecom campaign. Currently inside sales team sells telecom services on behalf of CenturyLink, Time Warner, and Verizon. Essential Functions and Responsibilities: -Responsible for meeting daily, weekly and monthly sales goals. -Places outbound calls to new customers (150-200 calls per day). -Generates accurate proposals based on customer needs using Excel. -Closes sales by selling the benefits of the proposed pricing as well as the value of the telecom carrier. -Responds to post-sale support issues to ensure customer satisfaction. -Sells customers on features and benefits of services. -Provides kind and courteous service to callers. -Applies a professional and positive image and attitude towards all assigned tasks. -Performs with a high level of focus, organization, and competitiveness. -Adheres to all company policies, procedures, and selling practices. -Performs other related duties as assigned. Job Requirements: -Bachelor's Degree Preferred or HS Diploma -Bi-lingual with previous Supervisory experience -1-2 years of Sales Experience -Ideal candidate will demonstrate an energetic and "Can-Do" attitude -Thrives in a competitive environment -Basic computer proficiency including word and excel -Excellent oral and written communication skills with a strong attention to detail -Ability to easily adapt to changes Please apply on-line and e-mail resume to marcy.peterson@manpower.com