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Claims Representative Associate - Greensboro, NC
| Hours | Full-time, Part-time |
|---|---|
| Location | Greensboro, NC Greensboro, North Carolina |
About this job
Don't wait to apply - we have training classes starting soon that are designed to set you up for success!
You dream of a great career with a great company - where you can make an impact and help people. We
can offer you just this. And with the incredible growth of our
business, it's a dream that definitely can come true when you join us as
a Claims Representative Associate. Already one of the world's leading health care companies, UnitedHealth Group
is restlessly pursuing new ways to operate our service centers, improve
our service levels and help people lead healthier lives. Whether
you have prior experience or not, we'll provide extensive training and a
highly supportive environment for all of our Claims team members. This
is your opportunity to make a difference, grow your career and do your life's best work.SM
Claims Representative
Associate
In this role, you'll be responsible for
handling incoming medical claims ensuring a high level of customer service and
maximizing productivity.
And whether you are like many of our new
employees and this is your first role as a Claims Representative Associate or
if you come to us with prior experience, we provide extensive training and a
highly supportive environment for all of our Claims team members.
Responsibilities:
- Provide expertise or general claims support by
reviewing, researching, investigating, negotiating, processing and
adjusting claims - Analyze and identifies trends and provides reports as
necessary - Constantly meet established productivity, schedule
adherence, and quality standards
Requirements
Required Qualifications:
- 1 year of experience
in an office setting environment using the telephone and computer as the
primary instruments to perform job duties - 1 year of healthcare claims
experience preferred - An education level of
at least a high school diploma or GED OR 10 years of equivalent
working experience - Authorization to work
in the United States - Available to work 40
hours per week within the operating hours of the site (6am to 6pm, Monday-Friday) - Familiarity with
computer and Windows PC applications, which includes the ability to learn
new and complex computer system applications - Ability to multi-task,
this includes ability to understand multiple products and multiple levels
of benefits within each product - Ability to remain
focused and productive each day though tasks may be repetitive
There are several steps in our hiring process - it's a thorough process
because we want to ensure the best job and culture fit for you and for
us. In today's ultra-competitive job market, the importance of putting
your best foot forward is more important than ever. And you can start by
completing all required sections of your application (i.e. profile,
history, certifications and application/job questions). Once you submit
your resume, you'll receive an email with next steps. This may include a
link for an on-line pre-screening test that we ask you to complete as
part of our selection process. You may also be asked to complete a digital video interview,
but we will offer full instructions and tips to help you. After you
have completed all of these steps, you can check on the status of your
application at any time, but you will also be notified via e-mail.
Start with a Fortune 14 organization that's serving more than 85 million
people already and building the industry's singular reputation for bold
ideas and impeccable execution. Now, add your energy, your passion for
excellence, your near-obsession with driving change for the better. Get
the picture? UnitedHealthcare is serving employers and individuals,
states and communities, military families and veterans where ever
they're found across the globe. We bring them the resources of an
industry leader and a commitment to improve their lives that's second to
none. This is no small opportunity. It's where you can do your life's best work.SM
Diversity creates
a healthier atmosphere: All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, age, national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords:
customer service representative, customer service, CSR, UnitedHealth
Group, call center, UnitedHealthcare, health care, office, phone
support, training class